E-Commerce Specialist

Duties & Responsibilities

Wide range of responsibilities, which can include:

• Developing marketing campaigns, such as seasonal sales or promotional events.

• Developing reports that track sales performance and identify opportunities for improvement.

• Maintaining relationships with customers through social media platforms such as Facebook or

Twitter, answering questions about products or services, and helping customers with problems

• Identifying profit opportunities for the company by monitoring competitors’ pricing strategies,

new product launches, and industry news

• Creating product listings on different online marketplaces such as Amazon, using product photos,

descriptions, and pricing information provided by the company.

• Conducting market research to identify new trends in the industry or among competitors.

• Reviewing website analytics to determine which products are most popular or what factors may

be influencing customer behaviour.

• Maintaining relationships with vendors to ensure that products are delivered on time and meet

quality standards.

• Managing inventory by arranging for product returns, rebates, and exchanges when necessary.

• Communicating with customers about order status, shipping dates, and delivery tracking

numbers.

• Processing orders by updating inventory levels and recording sales in an internal database.

• Providing recommendations on how to improve online store functionality or customer experience.

• Recommending improvements and enhancing website designs/SEO and developing new site

designs based on client needs.

Job Type: Full-time

Pay: From ﷼4,000.00 per month

Work Location: In person