E-Commerce Warehouse Shipment Manager

Who Are We?

Founded in 2005 with the vision of becoming a global fashion brand, our company now serves millions of customers worldwide through 500+ stores and online operations .

At DeFacto , we see ourselves as more than just a company. Our goal is to strengthen the engagement, motivation, and social responsibility of every DeFacto team member who we call as DeFactonian . We encourage participation in internal events, sports, and social clubs while fostering a strong company culture through our vision, mission, strategies, and principles .

What Do We Expect from You?

Qualifications:

• University graduate (Preferably from Engineering Departments),
• At least 5 years of experience in E-commerce (B2C) Warehouse management, Operational KPI and Team Management,
• Mastering the processes of e-commerce platforms, marketplaces and other alternative channels,
• Experienced in White and Blue collar team management and giving importance to team motivation,
• Proficient in using computers and programs,
• Strong human relations, communication and analytical thinking skills,
• Self-disciplined, result-oriented, with planning and organizational skills,
• Giving importance to customer satisfaction.

Basic Functions:

• To develop and manage the end-to-end E-commerce (B2C) shipping processes of our E-commerce Logistics Center located in Arnavutköy, with close monitoring and analysis,
• To manage the collection, packaging and delivery process of work orders according to the order and lot approvals completely and smoothly,
• Improving the business by increasing efficiency by analyzing E-Commerce Orders and product operations to be sent to stores,
• Responsible for all daily order processes and operations,
• Organizing the entire process required by Product - Stock - Data management and managing the team,
• Determining performance KPI criteria and managing the team,
• Ensuring that orders received from abroad are sent in accordance with the relevant export processes,
• Ensuring coordination with the E-Commerce Operations, Supply Chain, Planning and Customer Services teams at the head office.

You can reach detailed information on rights arising from the processing of your personal data under Law on the Protection of Personal Data numbered 6698 from Privacy Policy page at https://www.defacto.com.tr