eCommerce Operations Lead (For F&B and Floral segment in Grandiose)

Job Purpose:

Lead and manage day to day operations and optimize the performance of the online business for the Food and Flower vertical

Key Responsibilities:

• Relationship Management with various food & Flowers delivery apps
• Manage and optimize Menus & assortment for multiple food brands & flower stores across platforms
• Promotional Calendar management to enhance sales and visibility
• Operations optimization to ensure optimal delivery times, quality and presentation
• SOPs: audits to guarantee compliance and efficiency.
• Performance Monitoring and Optimization for different brands across platforms