Ecommerce Ops & Customer Experience Leader

A leading ecommerce company in Dubai is seeking an Operations & Customer Experience Manager to oversee customer support and coordinate daily operations. The ideal candidate will possess strong organizational skills and at least 3 years of experience in ecommerce operations. Responsibilities include managing customer inquiries, monitoring stock levels, and overseeing logistics with partners. Proficiency in both Arabic and English is preferred, along with familiarity with platforms like Shopify and operational processes.