Project Manager
Our client is an EDI & API automation solutions provider helping customers exchange data around the globe. We strive to deliver solutions with human connection – making EDI compliance and complex integrations easy.
Our client is looking for a bilingual (French & English) Project Manager to join the implementation team. Our client's Project Managers are responsible for setting the team’s deadlines and ensuring a successful outcome.
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Serve as the main point of contact between Our client and various participants for assigned implementation projects and take responsibility for project results.
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Act as the trusted partner throughout the life cycle of the implementation process;
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Understand client desired outcomes and manage client expectations through continuous communication;
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Work with all internal and external parties to complete the EDI implementations.
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Lead project information gathering before, during and after implementation project.
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Provide updates in Project Management Tool, and meet with team regularly to discuss high priorities;
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Investigate and analyse customer issues with internal teams to identify root cause of issues and communicate solutions back to the customer;
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Work with end users to ensure user acceptance testing is thorough and complete;
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Communicate and deliver value to our clients throughout their life cycle with Our client by maintaining a regular cadence with them;
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Represent the voice of the client and provide input to internal teams;
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Answer general customer questions about software and tracking their EDI documents.
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Maintains quality service by establishing and enforcing organization standards.
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Build good working relationships internally and externally.
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Ensure the follow-up of operations.
As a Project Manager at Our client, you would be working during standard 9-5 working hours.
IT Project Manager Qualifications and Skills
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Well organized
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Strong problem-solving skills
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Proficiency in managing cross-functional teams
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Great social skills
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Result-orientated mindset
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Strong communication skills
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Excellent attention to detail
Education and Experience Requirements
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PMP or Project Management Certifications is a plus
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Minimum of 1 year of IT project management experience
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EDI project management is an asset
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Understands the business process for ERP Dynamics, SAP business 1
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Excellent communication skills
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Bilingual Excellent command of French and English
If you have IT project management experience and you are talented, organized, and well-spoken, we need your help to support the growing global demand for data integration.