Education Associate

The job scope includes:

• Proactively interacts to all guests in a friendly and professional manner
• Delivers the education facts on the assigned attraction/exhibit
• Maintains theme park s knowledge to provide updated information to the guests
• Handles guests concerns and queries, provide appropriate resolution, and available and achievable service recovery as needed
• Prepares educational materials and maintains its professional appearance
• Ensures all departmental checklists are consistently completed and informs line manager for any tasks that requires action
• Fosters a culture of human and animal safety by following all safety policies and practices in accordance with HSE policy and department s SOPs
• Promotes products, services and activities available to the guests
• Completes all required trainings and maintains professional development and competencies
• Maintains cleanliness and organization of the workplace for designated areas
• Performs other duties as assigned

Interested in this opportunity? Apply now!