Education, Ops & Eventing Assistant Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Requirements

About the Job

We're looking for a Education, Ops & Eventing Assistant Manager to join our fabulous Education team based in Dubai. You will be responsible for planning, delivering, and measuring all educational initiatives and event requirements across the MEA region, ensuring alignment with global strategies while supporting the operational efficiency of the ME Magic Office. The role combines education coordination, event management, budget oversight, and office organisation to drive impactful training experiences and regional engagement.

Role Accountabilities

• Manage the training content and creation required for all field communication
• Deliver training materials for both digital modules or classroom & translations required for all NPD launches/category upskilling in time for regional training sessions
• Align with Global education to ensure regional alignment with Global strategy across all education content maintaining up to date tools & materials for regional needs
• Design & collate all surveys, and share results across all training functions, to provide a summary to key stakeholders & retailers if needed and support elevation of education
• Working closely with Retail, Commercial, Pro, Marketing and Operations teams, to manage the education & events calendars. Covering all training activity in the region including - Start of a dream induction programme, all NPD launch training deployment, all artistry/skin certification, and development training
• Lead the planning of classroom training, activities, retail and consumer facing regional moments, conference, & marketing / PR moments such as Fashion Week, Pro Events and Start of a Dream. This includes venue hire, all catering, product and hygiene requirements, travel, accommodation, and gifting
• Oversee the forecasting and actualisation of all travel and expense costs from the field team, managing and escalating risks and opportunities in the cost centre, working closely with the Finance planner for the region

Requirements

• Previous experience in a similar operational role is an advantage with a good understanding of the retail environment.
• Must be an effective communicator, with excellent English written and verbal skills. (Grammar checks and Proof-reading is often required).
• Have exceptional organisational and prioritising skills, with great attention to detail and you are comfortable working in ambiguity.
• Personable and approachable, able to build rapport quickly with anyone. Whilst having the ability to manage multiple priorities and adapt to changing priorities as required.
• Excel at an intermediate level (Will require regular use of formulas such as v-look ups, concatenate, custom filters, tables, and sums etc…)
• PowerPoint – Creation of presentations, with strong attention to detail.
• Outlook – can manage a high amount emails and diary management, effectively.
• Please note, this role is based 3 days a week in our office in Dubai, with flexibility to travel, if required.

Benefits

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you x3 days in the office
• 30 days holiday
• Inclusive parental leave policy that supports throughout their parenting and journey
• And not to forget our generous product discount and gifting!
• Medical Insurance provided

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!