EDUCATION TECHNOLOGY CONSULTANT

Agency: Department of Children and Families

OFFICE OF QUALITY AND INNOVATION

WORKFORCE LEARNING AND DEVELOPMENT

Working Title: Education Technology Consultant - 60023920

Pay Plan: Career Service

Position Number: 60023920

Salary: In accordance with DCF salary policy

Total Compensation Estimator Tool

Posting Closing Date: 10/27/2025

Open Competitive

** Remote work is not available for this position. **

The Department of Children and Families’ Office of Quality and Innovation’s Learning Management System (LMS) Team seeks an energetic, highly organized, critical thinker with background and experience in managing aspects of a Learning Management System to serve as an Education Technology Consultant. This position is responsible for managing learning objects that includes loading learning objects, revisioning, and inactivating learning objects, performing quality assurance testing on learning objects to ensure alignment with quality standards, functionality, and compliance with federal and state requirements, provide technical assistance to resolve issues for administrators, instructors, and/or end users, maintain and manage a repository of source files, and other duties as assigned.

Minimum Requirements:

• At least two years’ experience as an LMS administrator.

• At least two years’ experience completing quality assurance reviews reviewing/auditing courses/trainings for 508 Compliance.

• Experience creating and/or modifying SCORM packaged training content.

• Strong organizational and time management skills

• Ability to travel across the state to deliver necessary trainings at least one week a month

• Ability to manage competing priorities

Additional Qualifications Preferred:

• Bachelor’s degree

• Familiarity with state government processes and administrative procedures.

• Experience with working multiple projects at one time and prioritizing efforts to ensure all tasks are completed timely

• Experience in building and sustaining relationships with peers and leadership teams

• Experience in dealing with change management and making recommendations on ways to pivot with little disruption and positive outlook

Primary duties include, but are not limited to, the following:

• Manages learning objects (online courses, materials, acknowledgments, instructor led sessions and events, etc.) in the LMS, this includes loading the learning objects, reversioning, and inactivating learning objects when the training is decommissioned.

• Performs quality assurance testing on learning objects for alignment with quality standards, functionality, and federal and state compliance.

• Provides technical support and troubleshoots to resolve issues that administrators, instructors, and/or end-users may have related to learning objects in the LMS.

• Consults as an LMS technical expert on training projects and initiatives across the Department as needed/assigned.

• Maintains/manages a repository of source files and transcripts of Department approved learning object source files and transcripts

• Periodically audits the metadata and functionality of learning objects to ensure optimal user experience and overall performance of the LMS

• Assist with special projects and other duties as assigned.

Knowledge, Skills, and Abilities:

Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow, and other activities relating to the improvement of the learning management system; conduct fact-finding research; utilize problem-solving techniques; work independently; understand and apply applicable rules, regulations, policies, and procedures relating to ADA compliance; plan, organize, and coordinate work assignments, communicate effectively; establish and maintain effective working relationships with others. Knowledge of instructional design and instructional design software such as Articulate, Captivate, and Adobe. Understanding of SCORM. Knowledge of state government concepts; federal and state laws and regulations.

Your application must be filled out in its entirety. Responses stating see resume or an incomplete or blank listing will be automatically disqualified and removed from eligibility as an applicant.

All applicants responding to this vacancy advertisement must show verifiable experience for the qualifying questions, minimum requirements, and additional qualification preferred as listed above on your State of Florida employment application to be considered for an interview.

Candidates selected for an interview must be able to successfully convey knowledge and experience for the minimum requirements and additional qualification preferred. You may be asked to submit a work sample or present as part of the interview process to ensure alignment of skills.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.

• Account for and explain any gaps in employment so that the hiring process is not delayed.

• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

• It is unacceptable to use the statement “See Resume” in place of entering work history.

• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.