Elections Technical Specialist

General Summary

$24.70 + DOE

The Ada County Clerk’s Office is a great place to work! Within Ada County, there are more than 2000 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day.

We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:

• Comprehensive medical, dental, and vision coverage
• Generous vacation and sick leave starting day one
• 11 paid holidays each year
• One of the nation’s top state retirement systems (11.96% employer contribution)
• 457(b) plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and wellness programs
• Ongoing training opportunities

What We Do

The Ada County Clerk’s Office serves the community through five divisions: Court Clerks, Recorders, Auditors, Elections, and Community Programs. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you’ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

Learn more about Ada County Clerk's Office by visiting our website. Ada County Clerk's Office

REQUIRED: A letter of interest and an updated resume must be submitted with your application to be considered for any Clerk’s Office positions.

POSITION GENERAL SUMMARY:

Provides technical support to ensure the smooth operation, maintenance and integration of Elections programs and systems as they relate to Elections activities. In cooperation with another Technical Specialist and the Technical Specialist Lead, this position serves as a primary point of contact for ballot creation, the county wide street and address database and election night tabulation. Additionally, this position will track and assist with ensuring operational goals and objectives are met through systematic review of election trends and internal office systems. This position is located in the Elections Division of the Clerk/Auditor/Recorder’s Office.

Essential Functions

• Provides first line support to systems operated by Elections staff and voters;
• Performs basic problem diagnosis on computers, software, hardware, and peripherals;
• Support election equipment programing and preparation for Early Voting and Election Day;
• Work directly with equipment vendors and IT to address the needs of the office;
• Assist in the recruitment, organization and training of temporary election workers;
• Ability to troubleshoot and analyze hardware and system operation problems;
• Technical expertise with the setup and operation of election hardware and software;
• The specialist will engage in various tasks that support the technological needs of elections, ensuring that both hardware and software systems operate efficiently and effectively.

• Build and maintain a complete and accurate record of all street addresses within Ada County so that voters are allocated to the correct voting precinct;
• Verify new streets and residences from various sources and assign to the appropriate combination of precincts and districts;
• Assist with creation of precincts;
• Maintain districts and voter addresses on maps;
• Research residential land parcels;
• Utilize mapping and geographic systems, along with other county departments (e.g., Information Technology) to manage inaccuracies within the voter registration database.

• Designs ballots using Elections-specific software;
• Ensure accuracy rotation and layout for all ballots;
• Performs logic and accuracy tests as required by Idaho Code;
• Ensure accuracy in the central ballot scanning operations;
• Assists in Election Day vote tabulation process.

• Assists in development, testing, review and updating of Standard Operating Procedures;
• Provides tracking and record keeping for election-over-election and year-over-year operations;
• Prepares reports by collection, analyzing and summarizing data and information;
• Maintains and troubleshoots election technology such as e-poll books, ballot on demand, ballot marking devices;
• Conduct audits related to compliance with voting certification standards;
• Ensure all voting system components are updated, maintained, and tested;
• Create and maintain procedural documentation;
• Works with the Lead to establish and maintain asset management.

Job Requirements

• Bachelors’ Degree from an accredited university in Information Technology and/or Information Systems or a related field required; may also satisfy this requirement through an equivalent combination of education or experience;
• Minimum of two (2) years related experience;
• Extreme attention to detail;
• Experience meeting critical deadlines in stressful environments;
• Thorough knowledge of computer software, operating systems and hardware;
• Knowledge of technical terminology used in the operation of computers, networking and internet platforms;
• Skill in trouble-shooting hardware, software and network connectivity problems;

• Ability to understand and carry out complex written and verbal instructions;
• Ability to maintain effective working relationships and to collaborate on team projects;
• Ability to work with and communicate effectively with users, vendors, and internal support clients in a tactful and respectful manner.

• Must possess and maintain a valid driver’s license;
• Must pass a criminal background investigation;
• Incumbents may be required to provide their own transportation for travel between various county offices and departments;
• Working hours are generally from 8:00 a.m. to 5:00 p.m., Monday through Friday, but may vary with the needs of the County. During elections time (up to four times a year) will include some evening and/or weekend work. In the event of serious systems problems, additional hours may be required.

Work Environment & Physical Demands

• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Local travel between various county offices and county voting sites;
• The incumbent will be required to move computer equipment from one location to another and may be required to lift up to 40 lbs.;
• Occasionally requires working in confined spaces and hard to reach areas.