Email chat support

Job Description:
We are looking for a customer support representative to handle email, live chat, and social media queries professionally and efficiently. The ideal candidate must be a good communicator, customer-focused, and able to multitask in a fast-paced environment. Responsibilities:

• Respond to customer queries via email, live chat, and social media platforms.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Provide accurate information and timely resolutions to customer issues.
• Keep records of customer interactions and feedback.
• Collaborate with the internal team to ensure smooth customer service operations.

Requirements:

• Qualification: Minimum Bachelor’s degree (Graduation completed).
• Experience: At least 6 months of experience in live chat, email, or social media customer support.
• Skills: Excellent written English, good typing speed, and customer-handling skills.
• Location: Islamabad (on-site).

Job Type: Full-time

Pay: Rs37,000.00 - Rs50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Livechat/email chat: 1 year (Required)

Location:

• Islamabad (Required)

Work Location: In person