Employee Benefits & Services Coordinator

Purpose

Provide support to employees in the context of corporate services and serve as a point of coordination between regional HR representatives within the scope of group policies operated out of Egypt.

Responsibilities

1. Prepare any reports requested regarding current employees, change of status, new hires, end of service, leaves, documents and policies (e.g. IA requirements, management requests, etc.).
2. Provide support to the HR Managing Director and the Employee Benefits & Services team as required.
3. Work on various project teams within the department as required and requested.
4. Act as a backup for coworkers in Employee Benefits & Services.
5. Implement an efficient and employee-friendly exit process, including meeting with the leavers, communicating their departure with the relevant departments, and handling all related paperwork and processes.
6. Assume full responsibility for the monthly employee changes process, including tracking, collecting, registering and announcing the changes (electronically and in hard copy format).
7. Handle onboarding cases as assigned, including one on one orientations, collection and verification of hiring documents, sending related announcements, electronic registration of the related data and opening payroll accounts.
8. Process various types of HR letters as requested.
9. Responsible for HR system updates.
10. Handle the payroll bank matters included; checking and analyzing new Banks’s offers, opening/closing accounts, staff issues, services & fees updates.
11. Ensure the timely issuance and renewal of work permits for foreign employees.
12. Track and update the outsourced staff list & all related internal matters.
13. Actively participate with HR team in new companies due diligence & acquisition regarding the HR matters.
14. Review, issue & amend any related functions in employee handbook, workflows & the company polices when needed.
15. Prepare the needed data for employment contracts.
16. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role.
17. Ensure timely completion of all relevant AML/CTF training provided by the Group.
18. Ensure response to AML, CTF & sanctions inquiries in a timely manner.

Job Requirements

1. Bachelor’s degree in any discipline with a genuine interest in HR. Formal HR qualification is preferred.
2. 0 - 2 years’ experience in an HR-related position, preferably in services.
3. Excellent numerical skills.
4. Excellent presentation skills.
5. Strong analytical skills.
6. Good diagnostic and consultative skills.
7. Able to work in a culturally diverse environment.
8. Strong computer skills; proficient user of Microsoft, Excel and PowerPoint, and generally tech-savvy from an end-user perspective
9. Excellent command of Arabic and English.
10. Excellent communication skills (written, verbal and listening).
11. Able to build partnerships and work well in teams.
12. Can identify problems and refer/escalate complex issues to a higher level.
13. Ensure deliverables are always of a high quality.
14. Detail oriented; produces flawless work.
15. Flexible in taking on new tasks.
16. Self-starter; motivated and eager to excel and develop.
17. Multi-tasker, with the ability to meet changing deadlines, and to prioritize and handle multiple projects.
18. Manage pressure and conflicting demands and prioritize tasks and workload.
19. Able to work with remote teams.

“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”