Employee Life Cycle Associate Manager

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Employee Life Cycle Associate Manager | MAF Global Solutions | Egypt

ROLE SUMMARY

The Employee Life Cycle Associate Manager will act as back up for the Onboarding Head in all tasks & issues related to onboarding, will be also assisting team members with questions and escalations, Managing the work assignments allocation of onboarding function for UAE all Non-Retail Operating Companies. Will handle periodical review of all onboarding operations with the respective stakeholders.

ROLE PROFILE

• Supervises the Onboarding team of UAE.
• Works closely on allocating onboarding tickets among a team of onboarding officers.
• Analyses current systems issues to figure out operational gaps & initiate corrective recommendations that lead to a smooth onboarding process.
• Acts as a first point of escalation and acts towards solving all issues and turning the negatives experience into a positive one.
• Conducts quality checks on the onboarding team to make sure that they are following the policies and procedures through checking random samples & running system reports.
• Assists the Employee Life Cycle tower lead & Onboarding Manager in drafting onboarding processes.
• Provides coaching and timely feedback to the team.
• Ensures the team members comply with MAF values, ethics, policies & procedures.

REQUIREMENTS

• A minimum of 5 years of HR relevant experience.
• Graduate in a relevant discipline.
• SuccessFactors knowledge.
• Knowledge of local / Regional labor laws.
• Customer Focus and Stakeholder Management.
• Reporting and People Management skills.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.