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Employee Relations Specialist

Description

Employee Relations Specialist
Location: Hybrid / Remote (based on business need; priority given to candidates located in CA (Southern), PA, OR, TN, or ID with ability to work in-office regularly)
Employment Type: Full-time (Exempt)
Salary: $68,000 - $85,000 (depending on experience and location of residence)
Date Posted: 03-18-2026

About the Role
The Employee Relations Specialist is a hands-on practitioner responsible for ensuring a fair, consistent, and legally compliant workplace across a multi-state environment. This role serves as a trusted advisor to leaders and employees by managing sensitive employee relations matters, conducting prompt and neutral workplace investigations, and strengthening manager capability through practical coaching and policy guidance. The Employee Relations Specialist partners closely with Employee Relations leadership, HR Business Partners, Legal, Compliance, and Operations to resolve issues early, mitigate risk, and ensure employees feel heard and supported while reinforcing Clarvida’s standards for respectful workplace behavior, documentation, and non-retaliation.

Responsibilities

Serve as a primary point of contact for employee relations inquiries, concerns, and complaints; assess risk, urgency, and next steps using a consistent triage approach
Provide timely, practical guidance to leaders and HR partners on appropriate interventions including informal resolution, coaching, corrective action, investigation, and escalation
Use the designated ER ticketing and case management system to log intake, actions, timelines, outcomes, and follow-ups while maintaining clean, confidential case files
Maintain accurate and confidential case documentation aligned with Clarvida standards and applicable retention and privacy requirements
Conduct prompt, neutral, and well-documented investigations related to workplace misconduct, harassment, discrimination, retaliation, performance and behavior concerns, and policy violations
Build investigation plans; conduct interviews; gather and assess facts; synthesize findings; and draft clear, objective, and defensible summaries and recommendations
Apply confidentiality appropriately and consistently, protecting privacy while ensuring a fair process and need-to-know disclosures
Coach leaders on performance management, progressive discipline, documentation quality, respectful workplace expectations, and non-retaliation practices
Review and strengthen performance and corrective action documentation for clarity, consistency, and policy alignment; flag risk trends and inconsistencies across markets
Partner with HR Business Partners and Operations leaders to resolve workplace issues early and reduce escalation risk
Support adherence to federal, state, and local employment laws and internal policy standards; partner with Legal and Compliance for higher-risk matters
Partner with Legal on high-risk or sensitive investigations and outcomes to ensure process integrity, appropriate escalation, and defensible documentation
Support regulatory audits or external inquiries as assigned, ensuring accurate records and timely coordination
Contribute to the development, refinement, and communication of workplace policies and ER playbooks and translate policy into practical manager guidance
Support ER training initiatives for leaders and employees including respectful workplace, investigations process, documentation discipline, and retaliation prevention
Track ER themes and trends such as case types, repeat issues, and time-to-resolution and recommend proactive interventions to strengthen culture and reduce risk

Required Qualifications

Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field or equivalent experience
3–5 years of employee relations experience including hands-on workplace investigations
Working knowledge of employment laws and employee relations best practices
Strong interviewing, documentation, analytical, written, and verbal communication skills
Demonstrated ability to manage sensitive matters with discretion, professionalism, and sound judgment
Experience in healthcare, behavioral health, or human services environments
Experience supporting multi-state or rapidly growing organizations

Compensation & Benefits
Full-time Employees:

Paid vacation days (increase with tenure)
Separate sick leave that rolls over annually
Up to 10 paid holidays (varies by region)
Medical, dental, and vision insurance options
401(k)
Employee Assistance Program (EAP)
Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement
Cellphone stipend

All Employees:

401(k)
Employee Assistance Program (EAP)
Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment

(*Benefits may vary by state or county)

Work Location
Hybrid / Remote based on business need; priority given to candidates located in CA (Southern), PA, OR, TN, or ID with regular in-office work expected where applicable.

Employment Type
Full-time (Exempt)

How to Apply
If you are passionate about building a fair, compliant, and respectful workplace and bring strong investigation capability and practical manager coaching skills, click “Apply Now” to join Clarvida as an Employee Relations Specialist.

About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.

Keywords
Employee Relations Specialist, Workplace Investigations, Human Resources, Employee Relations, Performance Management, Progressive Discipline, Compliance, Multi-State Employment Law, Clarvida Careers

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