Engineer - Cloud & Infra Management

Role description

Location:Houston, TX (5 days onsite)

JD for Desktop Engineer

We are seeking a highly skilled Desktop Support Engineer who can provide exceptional enduser support while also assisting with applications hosted on virtual servers This role combines traditional desktop support responsibilities with light systemsapplication support making it ideal for someone who enjoys variety problemsolving and handson technical work

This position requires regular travel to power plant sites across the United Statesapproximately twice per month All travel expenses are fully covered

EndUser Desktop Support

• Provide onsite and remote support for desktops laptops mobile devices and peripheral equipment
• Troubleshoot hardware software and network connectivity issues
• Support standard enterprise applications Office 365 VPN collaboration tools etc
• Perform system imaging device setup and workstation deployments

Virtual Server Application Support

• Assist with applications hosted on virtual servers including basic troubleshooting user access management and coordination with infrastructure teams
• Monitor application performance and escalate issues to the appropriate support groups when needed
• Support patching updates and routine maintenance activities under guidance from senior engineers

Field Support at Power Plants

• Travel to various power plant locations across the US to provide onsite technical support
• Perform handson troubleshooting of local systems network equipment and plantspecific applications
• Coordinate with plant personnel operations teams and remote IT groups to resolve issues efficiently
• Document onsite findings resolutions and followup actions

Skills

Mandatory Skills : EUC Desktop Engineering, Windows Server
Good to Have Skills : Azure Virtual Desktop

Other details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits
Compensation range: $60,000.00 to $70000 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/