Below are roles and responsibilities:
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To cater Field services to SP customers.
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Should be able to handle given territory individually with following assignments
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Carry out the Preventive Maintenance on time of all GI Products
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Attend breakdown call within time limits and provide onsite solution if possible.
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Installation of Gastro/Respiratory equipment’s within time limits.
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Conduct training session on request or at pre decided site (care at sight).
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Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).
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Support in conference and workshop arranged by marketing team.
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Negotiate on commercial aspect with customer and technical explanation of repair quotation.
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Increase in AMC penetration based on Installation base/ penetration ratio data.
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Support and participate in full day training sessions (SP course)
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Sales of accessory (which are directly sold through OMSI)
Qualification & Requirement:
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Technical (Diploma or BE/B Tech) should have basic knowledge in excel, word, powerpoint.
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be open to travel extensively.
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be minimum graduate in science stream.
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Should have minimum of 2 yrs and above work experience in medical equipment/service industry.
Interested candidates, please mail your resumes at taru.arora@olympus.com