Engineer - Supply Chain

Overview

Who we are

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s Customer Quality Services (CQS) Department is looking for a passionate and highly motivated Product Engineer.

The primary responsibility of this role is to support Early Detection-Early Resolution (EDER) through digital transformation initiatives, and to lead and/or support department and cross-function hoshin & kaizen projects. The Product Engineer will be responsible for communicating honestly and objectively with Toyota Motor North America (TMNA) management and Japan staff, manufacturing plants & suppliers, field organization members, department and divisional affiliates/associates, and external representatives in improving overall product quality.

Reporting to Performance & Operations Manager, the person in this role will support the department's objective to maximize the

overall product quality, customer satisfaction, brand loyalty, and repeat purchase of Toyota/ Lexus vehicles.

What you’ll be doing

• Support beginning-to-end development of EDER process improvement strategies for the North American Customer Quality

• Services (CQS) department

• Grasp new technologies and vehicle data sources and develop strategies to leverage them within the department

• Develop, maintain, and enhance data solutions, tools, virtual reports using Alteryx, Power Platform (Power BI, Power Apps, Power Automate)

• Utilize engineering analysis/ problem solving to determine root cause

• Create and maintain KPIs and visual reporting used to track department performance

• Develop and maintain databases and virtual reports in Power BI

• Provide ad hoc data analysis and reporting to support product investigations as well business planning

• Lead/Support projects related to Hoshin development, system development, and department planning

• Support cross-functional special projects, as assigned

What you bring

• Bachelor's degree (or higher) in Engineering, Automotive Technology, Computer Science or equivalent experience

• Experience using statistical analysis to identify and demonstrate trends within large and diverse datasets

• Experience developing databases using ETL (Extract, Transform, and Load) solutions

• Experience developing and implementing reports and dashboards in Power BI (preferred) or Tableau

• Experience developing solutions using “low-code” tools such as SharePoint, PowerApps, UI Path, and Alteryx

• Experience handling multiple projects simultaneously, define goals, create timelines, and provide status reporting

• Experience with effectively communicating with all levels in the company by providing accurate and concise information

• Experience with being diplomatic, building trust, and gaining consensus when working with large diverse groups

Added bonus

• TBP Completion through panel

• Professional experience working in a quality department/organization (i.e. Quality Assurance, Quality Control, or Quality Engineering)

• Project Management Institute (PMI) or Project Management Professional (PMP) certification

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from

• Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services, adoption, childcare, schools and more

• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.