English customer service representative

ole Description

This is a full-time on-site role for a Customer Service Representative. The position is located in Cairo, Egypt. The Customer Service Representative will manage day-to-day tasks including handling customer inquiries, resolving complaints, providing product information, maintaining customer satisfaction, and ensuring an excellent customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Service Representative skills
• Experience in maintaining Customer Satisfaction and enhancing Customer Experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work effectively as part of a team
• Fluency in English (B2 level)
• Experience in the telecommunications industry is a plus
• High school diploma or equivalent, Bachelor's degree preferred

Industry

• Computer and Network Security

Employment Type

Full-time

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Job Types: Full-time, New grad

Pay: Up to E£18,500.00 per month