Enrollment verification specialist

About Us:

A dynamic and exciting startup initiative in the Kingdom of Saudi Arabia: a higher education institution specialized in arts and creativity, the first of its kind in the region. This initiative aims to significantly expand opportunities across all artistic and creative sectors. The institution will offer a comprehensive range of creative academic programs, from vocational courses to doctoral degrees, through various modes of learning.

With an innovative outlook and entrepreneurial spirit, the institution will play a central role in nurturing the next generation of creative leaders and practitioners who will join a dynamic and growing hub for arts and creativity. It will also focus on fostering values, social responsibility, and cultural enrichment, playing an important role in celebrating the Kingdom’s rich heritage and contributing to shaping its future.

We are currently seeking an outstanding, enthusiastic, and committed individual to join us and contribute to the transformation of arts and creative education across the Kingdom. We invite you to be part of this exciting journey toward an exceptional beginning.

Job Roles and Key Responsibilities:

General Responsibilities

• Serve as the primary contact for verifying student enrollment, academic status, and official documentation requests.
• Ensure accuracy, security, and confidentiality in handling student academic records.
• Collaborate with admissions, registrar, and student affairs offices to ensure data consistency and proper records management.
• Provide timely and professional support to students, alumni, internal departments, and external entities requiring enrollment confirmation

Strategic Responsibilities

• Support the development and implementation of best practices for enrollment verification processes and documentation integrity.
• Contribute to institutional goals related to student data transparency, regulatory compliance, and service excellence.
• Participate in audits or policy reviews related to student record management and verification procedures.

Operational Responsibilities

• Process enrollment verification requests from students, embassies, employers, scholarship entities, and other third parties.
• Validate academic status (full-time/part-time, program, enrollment dates, expected graduation) based on official records.
• Maintain a digital log of all verification requests, ensuring timely tracking and response.
• Draft and issue official enrollment letters, transcripts, and documentation in both Arabic and English.
• Coordinate with academic units and registrar to resolve data discrepancies.
• Respond to inquiries and service requests professionally and within set service-level agreements.
• Ensure data handling and storage is in compliance with privacy and data protection policies.

Ideal Experience, Capabilities and Skills:

Industry Experience

• 3–6 years of experience in registrar services, enrollment management, or academic administration.
• Familiarity with higher education operations and academic record-keeping systems.
• Understanding of Ministry of Education regulations related to enrollment and student documentation in Saudi Arabia.

Management Capabilities

• High attention to detail and accuracy in handling student data.
• Ability to manage a high volume of requests with efficiency and discretion.
• Strong documentation, tracking, and record maintenance capabilities.
• Proficiency in student information systems (SIS) and digital records platforms.

Interpersonal & Leadership skills

• Professional, courteous, and student-service oriented.
• Strong written and verbal communication in both Arabic and English.
• Ability to handle confidential information with integrity and compliance awareness.
• Organized, reliable, and proactive in resolving issues and supporting stakeholders.

Collaborative team player who can work across departments.