Enterprise Account Manager– Training & Upskilling (Government Sector)

Role Overview

We are seeking a seasoned Enterprise Account Manager to lead Classera’s engagement with large government and semi-government entities in Saudi Arabia. This role focuses on strategic, high-value enterprise accounts , including ministries, national authorities, large government programs, and central agencies driving workforce transformation under Saudi Vision 2030 .

The role requires managing complex, multi-stakeholder sales cycles , positioning Classera as a long-term training and workforce development partner , and closing large-scale, multi-year training

engagements .

The ideal candidate has deep experience in B2G enterprise sales , strong executive presence, and a consultative mindset suited for national-scale training initiatives.

Key Responsibilities

• Strategic Account Ownership & Relationship Management
• Own and grow a portfolio of enterprise-level government accounts, including ministries, national authorities, and large public-sector entities.
• Build trusted relationships with senior decision-makers (DeputyMinisters, VPs, Directors of HR, Training, Digital Transformation, and Strategy).
• Act as the single point of accountability for commercial success, customer satisfaction, and long-term account growth
• Lead executive business reviews, strategic planning sessions, and value realization discussions.
• Enterprise Deal Development & Closure
• Lead complex,high-value sales cycles, often involving:
• Multi-year contracts
• Large user volumes
• Multiple departments and stakeholders
• Customized training programs and platforms
• Shape and drive enterprise opportunities from early discovery through contract signature.
• Lead or coordinate responses to RFPs, RFQs, and tenders, including commercial strategy, pricing, and value articulation.
• Negotiate contracts in alignment with Classera’s financial and strategic objectives.
• Solution & Value-Based Selling
• Diagnose enterprise workforce challenges and position Classera’s training solutions accordingly.
• Design tailored training and upskilling solutions, including:
• National or organization-wide training platforms
• Leadership and professional certification programs
• Digital academies and learning passports
• Analytics and workforce insights dashboards
• Articulate ROI, impact, and alignment with national transformation goals.
• Account Expansion & Revenue Growth
• Identify and drive expansion opportunities within enterprise accounts (new departments, additional programs, scale-up initiatives).
• Partner with Customer Success, Delivery, and PMO teams to ensure successful implementation and long-term adoption.
• Own renewals, contract expansions, and upsell strategy for assigned accounts.
• Ensure customer outcomes are clearly documented and leveraged for future growth.
• Government Ecosystem & Stakeholder Engagement
• Actively engage in the government training and workforce ecosystem,including national initiatives, task forces, and sector programs.
• Maintain awareness of government priorities, funding programs, and policy directions related to human capital development.
• Support strategic partnerships with government-affiliated entities, training bodies, and ecosystem partners.
• Internal Leadership & Collaboration
• Work closely with:
• Presales and Solution Consultants
• Product and Training Solutions teams
• PMO,Delivery, and Customer Success
• Finance and Legal teams
• Maintain accurate pipeline, forecasting, and account plans in CRM.
• Provide market feedback to influence product roadmap and offering design.
  
  

Key Success Metrics (KPIs)

• Enterprise government revenue growth
• Deal size and contract duration (multi-year focus)
• Pipeline coverage and forecast accuracy
• Account expansion and renewal rates
• Strategic account penetration
• Executive stakeholder satisfaction
  
  

Required

Qualifications & Experience

• Bachelor’s degree in Business, Public Administration, HR, or related field.
• 7–10+ years of experience in enterprise B2G sales or account management.
• Proven track record closing large, complex government deals.
• Strong understanding of Saudi government structure, procurement, and compliance frameworks.
• Experience selling training, professional services, EdTech, SaaS, or digital platforms.
• Fluent in Arabic and English.
• Based in Riyadh; open to travel within KSA.
  
  

Preferred

• Experience working with ministries or national-level government programs.
• Exposure to Vision 2030 initiatives related to workforce, skilling, or digital transformation.
• Experience managing multi-year or framework agreements.
• Familiarity with training KPIs, impact measurement, and ROI discussions.
  
  

Key Attributes

• Executive presence and credibility with senior government stakeholders
• Highly strategic and structured thinker
• Strong negotiation and stakeholder management skills
• Consultative, value-driven selling approach
• Resilient and comfortable navigating long sales cycles
  
  

What We Offer

• Competitive compensation with enterprise-focused incentives
• A high-impact role shaping national training and upskilling initiatives
• Direct exposure to large-scale government transformation programs
• Opportunity to work with a fast-growing regional EdTech leader
• Career growth into senior public sector or regional leadership roles