Enterprise Customer & Technical Support Specialist

A customer service company in the United Arab Emirates is seeking a Customer Support & Technical Support Specialist. This role acts as the first point of contact for clients, handling inquiries and providing first-level technical support. The ideal candidate will have 1-2 years of experience in support roles, excellent English skills and the ability to manage multiple requests efficiently. Key responsibilities include troubleshooting, communicating issue statuses, and maintaining detailed documentation. A customer-focused and detail-oriented mindset is essential.