Enterprise Resources Planning Manager

Role Purpose :

The ERP Systems Manager is responsible for overseeing the management, implementation, and optimization of the Microsoft Dynamics 365 Finance and Operations (D365FO) system to ensure optimal performance and operational efficiency. They collaborate with various teams to meet the company's needs and support its operations, focusing on technical integration and providing necessary reports to facilitate decision-making.

Key Responsibilities:

Implementation and Management of ERP System:

- Lead the deployment of the D365FO system across the organization, ensuring alignment with business objectives.

- Manage system upgrades, enhancements, and integration with other company systems.

- Oversee the configuration, customization, and testing of D365FO to optimize performance. Project Management:

- Coordinate with stakeholders to gather requirements and ensure successful project completion. - Monitor workflow progress and prepare progress reports for relevant management.

User Training and Support:

- Design and deliver training programs for end-users and new employees on D365FO functionalities. - Provide ongoing support and troubleshoot issues to ensure optimal system utilization.

Process Improvement:

- Analyze current business processes and identify improvement opportunities through ERP system capabilities.

- Oversee the implementation and update of the ERP system, ensuring efficient operation.

- Lead and develop operational policies related to data management, encryption, and information security within the system.

Data Management and Reporting:

- Manage data integration processes from legacy systems to modern ERP systems and ensure data integrity.

- Develop and maintain reports and dashboards to provide insights into business performance.

- Support internal and external audit processes by providing accurate reports and necessary data to facilitate audits.

- Assist in preparing analytical and operational reports for various departments.

Collaboration with Other Departments:

- Work with all relevant departments to align the functions of the Enterprise Resource Planning (ERP) system with business needs.

- Serve as a liaison between the technical teams and business units to facilitate communication and understanding.

- Lead teams responsible for developing and improving the ERP system across all departments.

- Collaborate with departments to document workflows and implement best practices.

Compliance and Security:

- Ensure that all ERP system operations comply with relevant regulations and company policies.

- Implement security measures to protect sensitive data within the ERP system.

- Define user access permissions within the system based on job roles to ensure data security. - Monitor backup processes and maintain secure copies of all critical data to ensure data recovery in case of emergencies. Perform any other responsibilities that may be requested by the direct manager within the scope of the job duties.

Duties and managerial responsibilities :

- Lead and oversee projects for the implementation and improvement of ERP systems.

Develop a long-term strategy for ERP systems aligned with the company's strategic objectives. Manage the budget for the implementation, maintenance, and enhancement of ERP systems to ensure optimal return on investment.

Supervise the integration and consolidation of ERP with other systems within the organization.

Monitor technological advancements in the ERP field and propose necessary updates to the company's systems.

Review periodic reports on system performance and recommend necessary improvements. Prepare and present system performance reports to senior management.

Establish performance indicators for the team.

Develop and update policies and procedures related to management.

Qualifications, Experience, and Skills:

Qualifications: Years of Experience: Job Competencies: Core Competencies:

- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Preferably:

a Master's degree or professional certifications (SAP, Oracle, or Microsoft Dynamics). At least 10 years of experience working in the field of systems and information technology. Managing ERP projects through planning, implementation, and continuous evaluation, including financial risk management.

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Managing and assessing operational and financial risks within digital systems. In-depth knowledge of database management and data analysis. Extensive understanding of the architecture of Enterprise Resource Planning (ERP) systems, their components, and business process integration. Experience in configuring, developing, and managing ERP systems and vendors. Strong understanding of data governance, access controls, and system security. Leadership Competencies: - Last Updated: Ability to develop and efficiently manage technologies.

Skills :

Applying modern techniques to enhance digital transformation processes. Managing change and technological innovation to improve company efficiency.

Minimum of 3-5 years of supervisory experience. Proficiency in spoken and written Arabic and English.

Experience in managing integration of various systems within an ERP environment. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities.