Entertainment Team Leader

JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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Job Description

The job scope includes:

Assists in the delivery of the entertainment program throughout the year on a day-to-day basis
Leads the team to include on the job training, daily attendance, grooming, coaching, appraisals and personal development plans
Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures
Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance
Coordinates execution of entertainment offerings
Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage , increased productivity as well as maintaining colleagues' wellbeing
Calls shows, prepare and distribute show reports where required
Gives performance notes as appropriate
Assists in the audition process of potential new hires
Supports rehearsal processes for new and existing shows
Coordinates special requests and both in-park and outdoor events as directed
Oversees paperwork, checklists and documentation relating to offerings
Works with technical team to ensure repairs are noted, logged, and completed in a timely manner
Communicates relevant information through daily team briefings, department noticeboards and other channels as required
Attends daily park duty manager briefings as per schedule and distribute notes
Assigns tasks as required and checks on outcome
Ensures that all safety rules and procedures are being adhered to at all times department noticeboards and other channels as required
Attends daily park duty manager briefings as per schedule and distribute notes
Assigns tasks as required and checks on outcome
Ensures that all safety rules and procedures are being adhered to at all times
Ensures that policies, procedures and performance standards are in place in the department are being adhered to
Ensures a clean and safe operating environment and raises any defects to their managers attention
Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately
Deal with any internal or external customer requests and issues that are beyond the scope of their front-line colleagues
Additional duties as assigned by management

To be considered for the role, you will need to have:

Job Essentials:

Higher secondary or equivalent
Experience in a leadership position or 1 year of experience in the Entertainment
industry.
Computer skills: word, excel and power point
Leadership skills
Customer service
Proficiency in English

Job Desirables: