ENVIRONMENTAL SERVICES SUPERVISOR

• Oversee Day-to-Day Operations of all environmental services —including housekeeping, pest control, laundry, waste management, landscaping, and furniture—ensuring seamless, uninterrupted service delivery across all hospital shifts and clusters.

• Execute Cluster-Wide Service Plans by translating strategic objectives into operational programs , zone-based workflows, cleaning cycles, and execution schedules that meet patient safety, infection control, and hospital hygiene standards.

• Develop and Enforce Manpower Plans through the creation of shift rosters, contingency staffing, and role-based task allocation that ensures coverage in high-risk and critical care areas such as ORs, ICUs, and L&D suites.

• Ensure Operational Readiness of Assets by overseeing the daily inspection and functionality of tools, laundry systems, pest control kits, chemical supplies, and transportation equipment, with preventive maintenance schedules logged.

• Monitor Service Quality in Real Time through daily audits , zone inspections, staff performance checks, and CAFM dashboard reviews, enabling immediate corrective action and maintaining regulatory compliance.

• Lead CAFM Implementation & Tracking by ensuring full digital logging of PPM tasks, ad hoc work requests, emergency responses, and SLA records—backed by time-stamped reports and service closeouts.

• Coordinate Cross-Functional Operations with Nursing, Engineering, Infection Control, and Projects to ensure soft service support during hospital events, renovations, environmental disruptions, or emergency incidents.

• Oversee Waste Stream & Hazard Management , ensuring proper waste segregation, handling of infection-risk materials, and disposal in line with MOH and SFDA protocols across all departments, including pharmaceutical and sharps waste.

• Direct Laundry & Linen Operations by managing clean/soiled flows, isolation linen protocols, inventory distribution, and turnaround time to meet patient throughput and infection control standards.

• Manage Furniture Assets Operationally , including allocation, repair, safe relocation, and condition monitoring across patient rooms, offices, and waiting areas—ensuring functionality and visual quality.

• Handle Vendor Operations & Site Supervision by executing contracts , monitoring contractor staff attendance, validating KPI-linked payments, and addressing daily operational gaps or emergencies on the ground.

• Lead Emergency Response Mobilization for floods, outbreaks, pest infestations, or environmental hazards—deploying PPE, trained teams, chemicals, and coordinating with Infection Control for containment.

• Support Operational Budget Execution by managing daily resource expenditures, tracking inventory usage, reviewing contractor invoices, and aligning all spend to service-level KPIs and cluster budgets.

• Generate Operational Dashboards & Reports for leadership , summarizing performance metrics, manpower utilization, infection control support, incident response, CAFM ticketing, and risk alerts.

• Develop Regulatory Notices and Occupant Letters for environmental works, ensuring proper communication with contractors, internal stakeholders, and government authorities as required by law.

• Coordinate Environmental Requirements for Construction Projects , ensuring infection control compliance, environmental zoning, and soft service integration into renovation timelines and BOQ reviews.

• Facilitate Utility Management System Integration , ensuring that soft services equipment and workflows are aligned with broader hospital asset management and energy/utilities planning frameworks.

• Develop KPIs and Operational Indicators for each function , oversee performance data collection, and lead analysis to assess outcomes, identify inefficiencies, and guide decision-making across clusters.

Necessary Knowledge and Experience:

10-15 years’ experience in a similar field

Education and Certification Requirements:

Bachelor’s degree qualification in any related filed