Equipping Support Specialist

Get Involved!

Get Involved!

Have a passion for editing, proofreading, and graphic design? Are you gifted with multimedia talents that would help directly support a growing volunteer network? Operation Christmas Child (OCC), a ministry of Samaritan's Purse, is searching for an Equipping Support Specialist to join the Volunteer Relations team here in beautiful Boone, NC. If you want to use your talents to impact the kingdom, this job is for you!

A day in the life of an Equipping Support Specialist

At Samaritan's Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.

In the role of Equipping Support Specialist, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Create instructional content and presentations for leadership, Connect Volunteers and Project Leaders, including scripts, presentations, online training, and graphics, using eLearning and graphic design software (including Articulate Rise 360, Microsoft PowerPoint, Adobe InDesign, Adobe Illustrator, and Adobe Photoshop
• Manage the Learning Management System (LMS), including course creation, assessments, registration, course catalogs, training reports, and system maintenance. Analyzes LMS reports to identify areas for improvement and implement learning technology solutions. Coordinate updates to training reporting systems with the Strategic Operations and Initiatives team
• Respond to training-related Helpdesk questions from field staff and volunteers. Serves as overflow for Helpdesk at surge times, including, but not limited to, conferences and technology launches
• Coordinate content trips by identifying stories, developing scripts, managing logistics, and supporting the Multimedia Training Specialists. Manage talent for onsite video recordings and events. Coordinate logistics between OCC teams for content trips
• Proofread and edit content produced by the training team
• Support the management of downloadable resources in the internal system
• Manage document and course translation into Spanish using translation software (Redokun, Articulate Rise, Adobe Captivate, Maestra) and manage translation vendors
• Support implementing communication for year-round volunteers
• Assist the Volunteer Relations team with additional projects related to the overall development of the Operation Christmas Child project as needed
• All other duties as assigned

Learn more about serving with Samaritan's Purse.

Qualifications & Experience:

• Bachelor's Degree (B.A) or Bachelor's of Science (B.S) and two (2) to four (4) years of related experience.
• Strong editing and proofreading skills
• Experience working in Databases and Learning Management Systems (LMS)
• Knowledge of Adobe in Design and other creative software
• Tech savvy
• General understanding of digital asset management
• General knowledge of project management
• 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.

Job Location: Boone, NC

Type: Full-Time

Language Requirement: Fluency in English (required); Spanish (preferred)

Travel Expectations: 30 days/annually; required travel documents and vaccinations for entry into foreign countries will be necessary

Benefits:

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
• We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5