ERP Project Lead

Role Purpose

To lead the end-to-end technical delivery of the organization’s Microsoft Dynamics 365 ecosystem while architecting enterprise data integrations, automation frameworks and backend systems that support business operations, reporting, customer platforms and cross-functional digital transformation initiatives.

Key Responsibilities

1. Microsoft Dynamics 365 Project Leadership

• Own full technical and project delivery of the Microsoft Dynamics 365 implementation (Finance & Operations + CRM)
• Manage timelines, risks, scope, and stakeholder expectations
• Act as primary technical authority for system design, configuration, and solution architecture
• Coordinate with external vendors and consultants to ensure aligned delivery
• Review and sign off on features, builds, and vendor deliverables

2. Systems Integration & Data Architecture

• Design and maintain ETL pipelines integrating legacy and current systems
• Develop stored procedures, data models, and transformation logic
• Ensure reliable data flow into:
• Power BI analytics
• SleekFlow workflows
• Operational systems
• Customer-facing platforms
• Maintain data standardization and system consistency

3. Automation & Workflow Engineering

• Build and optimize business automations using Power Automate, scripting, and bots
• Develop desktop automation solutions and process optimizations
• Architect and manage SleekFlow workflows to improve operational efficiency
• Reduce manual workloads through technical automation initiatives

4. Mobile Application Backend Ownership

• Architect backend systems supporting the customer mobile application
• Manage databases, APIs, and integrations from ETL pipelines
• Coordinate with external UI/mobile developers
• Translate business requirements into technical backend solutions

5. Vendor & Technical Resource Management

• Act as the main technical liaison for consulting partners and freelance developers
• Review external development work for quality and alignment
• Clarify requirements, manage deliverables, and track progress
• Resolve technical conflicts, scope issues, and delivery risks

6. Cross-Functional Technical Consulting

• Provide technical guidance across departments
• Troubleshoot ERP, CRM, automation, and integration issues
• Support business teams with system enhancements and feasibility analysis
• Participate in planning and requirement workshops

7. Operational Support & System Stability

• Provide ongoing support for SleekFlow, integrations, and automation systems
• Diagnose and resolve data and workflow issues
• Ensure system reliability and continuity of operations

Key Skills & Expertise

• Microsoft Dynamics 365 (F&O + CRM)
• ERP/CRM architecture
• ETL development & data integration
• SQL, stored procedures, data modeling
• Power Automate & automation tools
• API integrations
• Backend system architecture
• Business process automation
• Vendor & stakeholder management
• Technical project management

KPIs

• Dynamics 365 milestone delivery adherence
• System uptime & stability
• Automation impact (time/process reduction)
• Data accuracy & integration reliability
• Vendor delivery performance
• Issue resolution turnaround time

Decision Authority

• Approve technical designs, architectures, and automation logic
• Sign off on vendor technical deliverables
• Make system configuration and integration decisions
• Escalate budget, scope, or timeline-impacting decisions

Job Type: Full-time