Escalators & Elevators Engineer

JOB PURPOSE:

The primary goal of this position is to ensure the safe, efficient, and reliable operation of escalator and elevator systems within Cairo Metro Line 3 by leading maintenance activities, managing safety compliance, and overseeing subcontractor performance. This role contributes to the development of maintenance strategies, supports capital investments, and plays an integral part in sustainability and commercial initiatives, with a strong emphasis on continuous improvement and asset optimization.

RESPONSIBILITIES/DUTIES

Maintenance Activities and Troubleshooting

• Perform scheduled maintenance checks and routine servicing for escalators and elevators, ensuring optimal performance in accordance with specifications and regulatory requirements.
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in escalators and elevators, ensuring rapid resolution.
• Supervise repair works on damaged assets and ensure the use of proper tools and equipment during repairs.
• Perform corrective maintenance and quick-track resolutions to minimize downtime and ensure continuous asset performance.
• Assist in the rehabilitation of existing railway assets to extend service life and improve safety.
• Conduct tests, inspections, and installations as required to ensure proper functionality and system efficiency.

Technical Analysis and Optimization

• Conduct performance analysis and simulations to optimize system efficiency and functionality.
• Perform asset condition assessments and monitoring surveys, providing reports for condition-based maintenance and quality control.
• Identify root causes of failures and recommend corrective actions to restore system functionality.

Team Management and Collaboration

• Lead the escalator and elevator technician team, ensuring coordination with service providers and other engineering disciplines.
• Oversee team rosters, and shift management, and ensure adequate staffing to meet operational needs.
• Interface with operations and maintenance teams to facilitate and support their activities.
• Work closely with other technicians, engineers, and contractors to ensure effective coordination of maintenance tasks.
• Collaborate with safety inspectors and regulatory authorities to conduct audits and ensure compliance with all regulations.

Emergency Response and Field Assessments

• Respond promptly to service calls and emergency situations, ensuring swift and effective resolution of issues.
• Conduct field surveys and assessments to gather data for engineering studies or project planning.
• Support the implementation of new projects by providing valuable insights into the current infrastructure's condition.

Reporting and Documentation

• Prepare detailed technical reports and documentation for maintenance activities, inspections, and performance evaluations.
• Maintain accurate records of all maintenance actions, including failures, repairs, and corrective actions taken.
• Track all activities and report on asset conditions to recommend future maintenance or upgrades.
• Ensure all maintenance activities adhere to relevant safety standards, regulations, and company policies.
• Conduct regular safety audits and participate in incident investigations to continuously improve safety protocols.
• Monitor and ensure compliance with environmental and safety rules, promptly alerting the Executive Maintenance team of any issues.
• Implement quality control measures and ensure that all maintenance work complies with safety standards.
• Ensure adherence to 5S and lean manufacturing standards for operational safety and efficiency.

Maximo

• Manage and oversee the operation of the Enterprise Asset Management System (Maximo) to track and report maintenance activities, ensuring data accuracy and up-to-date records.
• Validate and report inspection results, maintenance activities, and repairs performed, ensuring compliance with standard operating procedures.
• Contribute to the development of maintenance budgets, ensuring that expenditures align with allocated resources.
• Perform asset condition surveys, analyze asset performance, and provide recommendations for corrective actions or improvements.
• Document maintenance activities, including design reports, specifications, and user manuals.
• Manage and ensure proper documentation for equipment failures, corrective actions, and scheduled maintenance.
• Ensure all work activities are closed in Maximo once the work has been completed (as per the defined company timescales).

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

Qualifications:

• Bachelor’s degree in Mechanical or Electrical Engineering.

Knowledge:

• In-depth technical knowledge of elevator and escalator systems and maintenance programs.
• Strong understanding of safety principles related to escalator and elevator maintenance.
• Expertise in preventive maintenance and asset management systems (Maximo preferred).
• Familiarity with operational characteristics and service requirements of elevators and escalators.
• Experience in team management and coordination within a maintenance environment.

Experience:

• At least 3-5 years of experience in maintenance and project management.
• Experience with change management processes and improving methods and quality.
• Previous experience with CMMS/BMS systems, specifically Maximo, is highly desirable.