Event Hosts

Welcome guests and provide clear information on show hours, ticketing, and wayfinding across all Event ares;

Manage info desks and roaming support points; direct guests to the correct counters/entrances (VIP, Exhibitor, Partners);

Monitor queues and crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as needed;

Explain bag-check rules, prohibited items, prayer room/F&B/restroom locations, accessibility routes, and stroller/wheelchair guidance;

Assist with the Event website/app on tablets/phones; help guests find schedules, maps, and programme updates;

Handle basic complaints and lost & found intake; escalate incidents per protocol;

Provide printed materials/maps and keep info points tidy and stocked;

Capture FAQs/footfall notes and flag operational issues to Control Room;

Set up and open the bag/coat check: power kiosks, prep tags/receipts, racks, hangers, signage;

Welcome guests and explain bag/coat policies; apply size/prohibited-items rules;

Issue and match tags to items; process check-in/out quickly and accurately;

Handle lost-ticket and discrepancy cases per SOP; maintain chain-of-custody;

Track inventory counts and exceptions; complete shift logs and handovers;

Coordinate with Security on prohibited items, suspicious bags, and incidents;

Close down: reconcile items vs. tickets, secure unclaimed items, power down/lock up;

Verify eligibility and identity; issue/print badges and temporary passes by access level;

Capture badge photos (camera/tablet) and encode cards; manage reprints and lost-badge cases;

Follow daily opening/closing, cashless reconciliation (if any), and pass-control SOPs;

Keep accurate logs: issued passes, exceptions, incident notes; ensure data privacy;

Provide exhibitors/contractors with welcome packs and key show information;

Coordinate with Show Management, Security, and Ops on access lists and escalations;

Maintain desk tidiness, stock consumables, and ensure equipment is charged/functional;

Unpack, sort, and stage all printed materials in BOH storage; maintain clean, labeled zones;

Pick, pack, and deliver materials to locations per distribution lists; hit time windows;

Replenish collateral/newspapers/magazines across M7 / DDD / Barahat; remove outdated items;

Coordinate drops with Distribution/Info Desk teams; keep all areas fully stocked;

Track stock levels, movements, and discrepancies; submit shift logs;

Keep storage tidy, waste separated, and aisles/fire exits clear; report damages;

Support occasional off-site drops/returns as scheduled;

Safely use trolleys/lifters; follow manual-handling and HSE procedures;

Remain on standby during defined windows; report within SLA when called;

Cover any front-of-house role (entrances, info desk, tours, queues, lounges) as assigned;

Take quick brief, deploy to post, and maintain service continuity during absences/spikes;

Provide short breaks/rotation cover and support peak crowd-flow moments;

Carry a ready kit (radio, badge, uniform) and complete post-shift handover notes;

Welcome visitors to partner zones; deliver clear info on each partner’s activation, offers, and schedules;

Manage access/queues (VIP, media, general); check badges and maintain capacity limits;

Capture simple metrics (footfall, dwell time, engagement) and relay to Venue/Partner Lead;

Handle basic inquiries/complaints and escalate per protocol; maintain tidy, safe space;

Check all charging stations regularly; ensure docks/power banks are available and powered;

Refill/rotate charged units; collect depleted units and place on charge;

Assist guests with rentals/returns, cable types, and basic usage questions;

Track inventory per station (in/out counts, missing/damaged units); sync with vendor app/log;

Clean and keep stations tidy; replace faulty cables/labels and report defects;

Escalate technical issues to vendor/IT; perform simple resets and power checks;

Manage queues and keep aisles clear; coordinate with Security for crowd surges;

Log hourly status and end-of-shift report (stock levels, issues, lost property);

Greet guests and provide programme/wayfinding info at auditorium and backstage;

Scan tickets/wristbands; manage queueing and entry flow; control capacity;

Prepare/reset stage between talks (chairs, lectern, mics, water, signage);

Run microphones for audience Q&A; brief guests on etiquette;

Seat guests efficiently; manage late seating and hold doors when needed;

Liaise with Green Room to cue speakers; relay timing over radio;

Support basic crowd control and safety; guide orderly egress at session end;

Keep area tidy; restock materials; note FAQs/issues and handover each shift;

Replenish printed collateral at entrances, info desks, lounges, and queues across the Event locations;

Deliver bulk stock to back-of-house (BOH) points; maintain tidy, labeled storage and first-in/first-out rotation;

Keep magazine/library areas filled and neat; remove outdated materials and waste;

Track stock levels and drop rates per location; submit hourly/end-of-shift counts;

Set and refresh signage/holders; report damage or missing fixtures for replacement;

Coordinate runs with Venue Ops and Security to avoid crowd disruption;

Assist with load-in/out of pallets and boxes; use trolleys safely and follow HSE;

Control access to Exhibitor Lounge/Offices; verify badges and manage guest lists;

Provide wayfinding and information on services (Wi-Fi, printing, refreshments, prayer rooms);

Monitor capacity, maintain a quiet/clean environment, and coordinate seating during peaks;

Liaise with Lounge Ops/F&B/Cleaning/AV for replenishment or technical issues;

Handle basic requests (meeting room bookings, deliveries pick-up) and escalate as needed;

Keep logs: footfall, incidents, VIP visits, and end-of-shift handover notes;

Monitor artworks (so that no visitors step on them / touch them); report any damage/incident immediately, follow protocol, liaise with GPM team

Monitor crowd flow; liaise with Entrance Manager/Security to open lanes or deploy stanchions as needed

Handle basic complaints; escalate incidents per protocol

Follow venue protocols and emergency procedures

Welcome guests; give accurate info on opening hours, tickets, programmes, and venues

Provide clear wayfinding to entrances, ticket desks, F&B, restrooms, prayer/nursing rooms, first aid, Art Kids, VIP/Collector areas

Support Event website/app use on tablets/phones; help guests find schedules and maps

Manage desk operations: keep area tidy, restock printed materials/maps, remove outdated/non-Event related items

Handle high volumes of FAQs; triage and escalate issues to Operations/Security/Medical as needed

Intake lost & found queries and basic incident reports; log and hand over at shift change

Coordinate queue flow around the desk; communicate surges and issues over radio

Note accessibility needs (wheelchairs, ramps, quiet spaces) and arrange support with relevant teams

Assist guests with online ticket purchases, account login/reset, and QR retrieval

Guide use of kiosks/apps; troubleshoot payment errors and email delivery issues

Verify orders and reissue tickets; explain policies on refunds/exchanges

Manage queue flow at support desks; keep area tidy and stocked

Escalate complex issues to Ticketing Lead/vendor; log cases and resolutions

Provide wayfinding to entrances, VIP/GA lanes, and nearby amenities

Verify eligibility against VIP database; issue/activate digital/physical VIP cards

Provide first-line digital support: app download, login/reset, showing digital VIP passes

Explain VIP benefits, access rules, and lounge/concierge services

Resolve credential problems and coordinate with Protocol/Security for escalations

Keep VIP desk organized; maintain logs and protect guest data/privacy

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,000.00 per week

Application Question(s):

• This is a temporary role, will your current sponsor will allow you to work temporarily with another company?

Language:

• Do you speak Arabic (Required)