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Key Responsibilities
Manage complex executive calendars and proactively resolve scheduling conflicts
Coordinate meetings across time zones, including rooms, virtual platforms, and materials
Ensure smooth day-to-day scheduling and meeting logistics
Serve as a primary point of contact for internal and external stakeholders
Liaise on behalf of executives with professionalism and discretion
Maintain organization charts and key distribution lists
Coordinate domestic and international travel arrangements and detailed itineraries
Prepare and process expense reports in compliance with company policy
Manage supplies, procurement, and departmental documentation
Support onboarding and general office operations, including IT coordination
Participate in team meetings and contribute to team initiatives
Support special projects and promote a collaborative team environment
Minimum Qualifications:
Proven track record as an Executive or Administrative Assistant supporting senior leaders
Exceptional calendar management skills, including complex scheduling with executive offices and external partners
Excellent organizational skills with strong attention to detail and accuracy
Ability to prioritize multiple responsibilities with minimal supervision
Strong written and verbal communication skills
Sound judgment and ability to handle confidential and sensitive information with discretion
Proactive, solution-oriented mindset with strong follow-through
Ability to remain calm under pressure and manage competing priorities with urgency
Highly proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Preferred Qualifications:
Experience supporting Vice Presidents or senior leadership
Knowledge of American Express platforms and systems (e.g., Concur, Cisco/Webex, SAP Ariba, MyInfo , Payroll, TechCare )
Experience with procurement and expense systems
Familiarity with HR or Colleague Experience functions
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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