Executive Administrative Assistant

At Coastal Computer Consulting, we pride ourselves on delivering top-notch service through a seamlessly integrated team. We're looking for a detail-oriented and proactive individual to join us in a dual role supporting both service desk operations and leadership execution.

Your Mission:

As a key member of our administrative team, you'll play a vital role in ensuring smooth service desk operations, supporting marketing initiatives, and providing essential assistance to our leadership team. You'll work closely with the Operations Coordinator to maintain uninterrupted service and drive consistent execution across various functions.

What You'll Do:

• Assist with dispatch duties and service request coordination to help ensure client requests are routed and handled efficiently.
• Conduct client and prospect outreach calls and maintain clear documentation of interactions and updates.
• Support marketing and outreach workflows including communication and event preparation.
• Manage leadership calendars, track action items from meetings, and send reminders to help ensure priorities move forward.
• Occasionally attend company events, some that may occur in the evening or on weekends.

Who You Are:

• Highly organized and detail-oriented
• Excellent communication and interpersonal skills
• Proactive and comfortable managing multiple priorities
• Comfortable communicating with clients and prospects by phone
• Proficient in Microsoft Office Suite and comfortable learning new software
• A reliable team player with strong follow-through and work ethic

What Winning Looks Like:

• Successful regular interaction with clients and prospects that fosters trust and strengthens relationships.
• Effective tracking to ensure timely follow-ups
• Seamless post event execution that enhances experience and engagement with our offerings, resulting in positive post-event feedback.
• Accurate and organized management of all operational records and a service desk that never misses a beat

Nice to Have:

• Experience in a service desk environment
• Familiarity with IT support operations
• Experience with marketing tasks

Why Coastal?

• Be part of a collaborative and supportive team
• Opportunity to develop a diverse skill set
• Contribute to a growing company with a strong focus on client relationships
• A well-defined structure designed to support growth and scalability

Schedule

• Monday – Thursday: 8:15 AM – 5:00 PM
• Friday: 8:30 AM – 4:00 PM

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off

Application Question(s):

• Are you comfortable making and receiving phone calls with clients and prospects as part of your daily responsibilities?
• Are you able to work the scheduled hours Monday–Thursday 8:15–5:00 and Friday 8:30–4:00?
• This role requires keeping track of multiple tasks and follow-ups. What tools or systems do you use to stay organized?
• This role may occasionally require evening or weekend availability for company events. Are you able to accommodate this when needed?

Ability to Commute:

• Brunswick, GA 31525 (Required)

Work Location: In person