Executive Administrative Assistant to the Chief Funeral Director

For over two decades, Howard K. Hill Funeral Services has been a trusted and compassionate presence in our community. With locations serving families throughout Greater New Haven and surrounding areas, we are more than a funeral home, we are a cornerstone of care, dignity, and excellence.

Our commitment goes beyond providing professional funeral and memorial services; we are dedicated to uplifting our community through education, outreach, and service. We honor every life with respect, attention to detail, and cultural sensitivity. Our reputation as a community staple is built on a legacy of integrity, comfort, and trust that families can depend on during their most difficult times.

As we continue striving toward higher levels of excellence and community impact, we are seeking a team member who shares our passion and purpose. The ideal candidate will possess a genuine desire to add value, contribute to growth, and uphold the mission of serving families with compassion and professionalism. We are looking for an individual who values what we value, service, integrity, and commitment to community.

Position Summary:
We are seeking a professional, loyal, and highly organized Executive Administrative Assistant to provide essential support to the Chief Funeral Director/Owner (CFD). This vital position requires a respectful and polished demeanor, a flexible schedule, and a willingness to travel alongside the CFD to various offices, meetings, and events.

The ideal candidate will act as a gatekeeper and primary point of contact for the CFD, managing a demanding calendar, handling sensitive information with discretion, and ensuring smooth day-to-day operations across all access points.

Key Responsibilities:

Executive Support

• Coordinate and manage the CFD’s daily schedule, prioritizing appointments and time-sensitive matters.
• Serve as the main point of contact for internal and external communications on behalf of the CFD.
• Accompany the CFD to offices, events, and meetings as needed, providing on-site administrative support.
• Write and edit emails, draft memos, prepare correspondence, and handle communications on behalf of the CFD.
• Maintain comprehensive and accurate records, files, documents, and reports.

Administrative & Office Management:

• Provide support to additional supervisors as needed to ensure smooth company operations.
• Organize and schedule meetings, including sending reminders and managing logistics.
• Answer incoming calls with professionalism, take accurate messages, and direct inquiries appropriately.
• Greet and direct visitors, ensuring a welcoming and respectful environment.

Clerical & Operational Support:

• Perform minor bookkeeping and accounting tasks as assigned.
• Utilize office software (word processing, spreadsheets, and presentations) to prepare reports and special projects.
• Assist with systems, procedures, and policy implementation to support business efficiency.
• File and maintain documents, process paperwork, and handle general clerical duties.

Funeral Service Assistance (As Needed):

• Assist with funeral and event arrangements.
• Help manage logistics for services and memorial events.
• Provide compassionate and professional support to families and clients as necessary.

Qualifications:

• High school diploma or completion of a diploma training program at a college or technical school, or equivalent work experience.
• Associate degree or bachelor’s degree preferred.
• Proven experience in executive administrative support, preferably in a service-based or client-facing industry.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities with attention to detail.
• High level of discretion, loyalty, and professionalism.
• Proficiency in Microsoft Office Suite and other common office software.
• Ability to maintain composure under pressure and adapt to changing priorities.
• Reliable transportation and flexibility for travel.
• Professional appearance and corporate-level dress and grooming.

Working Conditions:

• This position requires a flexible schedule, including availability during evenings, weekends, and travel as needed.
• Must be comfortable working in a funeral home environment and demonstrate empathy, maturity, and discretion in sensitive situations.

If you are a proactive and dependable professional who thrives in a dynamic, service-oriented environment, we invite you to apply for this rewarding and impactful role.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person