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Executive Assistant, Experienced

Your Role

The Corporate Communications & Citizenship team is responsible for planning and implementing communications strategies and programs to protect and advance Blue Shield of California’s reputation with internal and external audiences. Works closely with various stakeholders, including senior executives, to help Blue Shield of California achieve its mission to provide access to quality care that's sustainably affordable for everyone.

The Executive Assistant, Experienced will report to the Vice President, Communications and Corporate Citizenship. An Executive Assistant supporting Communications and Corporate Citizenship plays a critical role in enabling the effectiveness and impact of the function. The role serves as a trusted partner to senior leadership, managing complex calendars, and ensuring seamless execution of internal and external priorities.

This position supports high‑visibility requiring strong judgment, discretion, and attention to detail. The Executive Assistant helps ensure leaders are well‑prepared, aligned, and able to focus on advancing the company’s mission, reputation, and community impact.


Your Work

In this role, you will:

  • Carry out administrative, analytical or procedural tasks with high degree of autonomy
  • Handle administrative matters, in the absence of, or on behalf of, the manager
  • Serve as administrative liaison between manager and direct reports and others within and outside the organization
  • Manage day-to-day organization of executive’s calendar, appointments, meetings, travels and related schedule
  • Manage department policies and procedures, Corrective Action Plan and other compliance processes
  • Facilitate department-wide activities such as team meetings, performance reviews as needed
  • Support work with external consultants by managing contract approval process with Global Business Support, monitor work billing and approvals
  • Contribute to department initiatives as needed

Your Knowledge and Experience

  • Requires a bachelor's degree or equivalent experience
  • Requires at least 3 years of prior relevant experience
  • Requires proficiency with Microsoft Office applications such as PowerPoint, Word, Excel, Outlook, Teams, and CoPilot required. Proficiency with Blue Shield's procurement process and tools such as Concur and Oracle preferred
  • Requires experience as an Executive Assistant supporting Senior Director level and above executives, including calendar management, executive level meeting support and preparation, and report generation
  • Requires one to be detailed oriented, adaptable, highly motivated, and both proactive and efficient
  • Requires excellent communication skills

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week . This role is based in Oakland and will require adjusting around the VP calendar.


ABOUT THE TEAM
About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

  • Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
  • Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
  • Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

  • For most teams, this means coming into the office two days per week.

  • Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.

  • For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.


Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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