We are seeking a highly organized, proactive, and analytical Personal Assistant to support the CEO of a leading consultancy firm. This role goes beyond traditional administrative duties. The successful candidate will play a key role in supporting organizational transformation projects, HR development initiatives, and managing CRM operations. This is a dynamic position suitable for someone passionate about HR, strategic thinking, and executive support.
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Manage the CEO’s calendar, appointments, and travel arrangements.
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Prepare, proofread, and format documents, reports, and presentations (especially PowerPoint).
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Coordinate meetings, take minutes, and follow up on action items.
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Handle confidential information with discretion and professionalism.
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Assist in the planning and execution of HR transformation and restructuring projects.
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Support data gathering, analysis, and reporting for strategic decision-making.
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Collaborate with the CEO on developing project timelines, milestones, and deliverables.
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Track progress and ensure alignment with business goals.
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Maintain and update the CRM system to ensure accurate client records.
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Handle communication with clients, ensuring exceptional service.
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Efficiently use CRM systems to track client interactions.
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Generate client reports and analytics from the CRM to support strategic planning.
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Collaborate with the marketing and client services teams to optimize CRM usage.
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Assist in recruitment processes including scheduling interviews, candidate communication, and onboarding coordination.
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Support the creation and management of training programs and performance management systems.
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Maintain employee records and assist in implementing HR policies and initiatives.
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Assist in preparing presentations (PowerPoint) and documentation.
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Contribute to analysis and strategic thinking in transformation projects.
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Conduct research and provide insights on industry trends.
Requirements
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Bachelor’s degree in Business Administration, Human Resources, or a related field.
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Minimum 4 years of experience as a Personal Assistant, preferably in an HR or consulting environment.
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Strong knowledge of HR practices and employee lifecycle processes.
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Experience with CRM systems (e.g., HubSpot, Zoho, Salesforce).
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Fluent written and verbal communication in English.
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Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
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Strong analytical and critical thinking skills.
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Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
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Excellent time management and organizational skills.
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Experience in Human Resources, including recruitment, employee relations, and all HR-related tasks.