Executive Director / Director of Operations (Assisted Living)

About Us

We are a rapidly growing assisted living organization operating multiple homes across the Milwaukee area, with over 100 beds. Our mission is to provide high-quality care while building efficient, well-run operations that scale.

We are looking for a strong, experienced operator to take full ownership of day-to-day operations across our Milwaukee-area homes.

The Role

This is a high-level leadership position responsible for overseeing all operations across multiple assisted living facilities.

You will be the point person for everything operational — staffing, compliance, occupancy, and problem-solving — and will work directly with ownership.

This role is ideal for someone who:

• Has experience running assisted living or skilled nursing operations
• Is both clinically knowledgeable (nurse preferred) and operationally strong (administrator experience required)
• Can take ownership and run multiple buildings without constant oversight

Responsibilities

Operations Oversight

• Oversee daily operations across all Milwaukee-area facilities
• Ensure each home is fully staffed, organized, and running smoothly
• Standardize processes across all locations

Staffing & Management

• Supervise and support house managers at each location
• Oversee scheduling systems and staffing levels
• Work with staffing coordinator to resolve coverage issues
• Hire, train, and discipline staff as needed

Compliance & Quality

• Ensure all facilities meet state regulations and licensing requirements
• Prepare for and manage state surveys/inspections
• Maintain high standards of care and documentation

Admissions & Census Growth

• Oversee admissions process and work with referral sources (MCOs, hospitals, families)
• Ensure timely follow-ups and move-ins
• Drive and maintain strong occupancy across all homes

Communication

• Serve as the main point of contact for escalated family concerns
• Coordinate with ownership on high-level decisions and reporting

Problem Solving

• Handle operational issues quickly and independently
• Identify inefficiencies and implement solutions

What Success Looks Like

• Homes are fully staffed with minimal last-minute call-offs
• Managers are supported and performing well
• High occupancy across all locations
• Minimal owner involvement in day-to-day operations
• Strong compliance and smooth inspections

Qualifications

Required:

• Experience managing assisted living, CBRF, or similar facilities
• Strong leadership and team management skills
• Ability to oversee multiple locations at once
• Highly organized and responsive

Preferred (Strongly):

• Nursing background (RN or LPN)
• Licensed Administrator or prior Administrator experience
• Experience working with MCOs and admissions processes

Compensation & Growth

• Base salary: $90K–$110K
• Performance bonuses tied to occupancy, staffing stability, and overall performance
• Significant growth opportunity as the company expands

Additional Notes

This is not a passive role. We are looking for someone who:

• Takes ownership
• Solves problems without being asked
• Can operate at a high level across multiple buildings

If you are looking for a leadership role where you can make a real impact and grow with a fast-moving company, we would love to speak with you.

Pay: $90,000.00 - $110,000.00 per year

Work Location: Hybrid remote in Milwaukee, WI 53217