Executive Liaison, COO and CHRO

Department

IU HUMAN RESOURCES (UA-HUMM-IUINA)

Department Information

Indiana University Human Resources supports the broader Indiana University (IU) academic and research mission, through a wide variety of strategic and operational functions related to recruiting, retaining, and developing a varied employee workforce.

IU Human Resources (HR) provides university-wide services with the explicit recognition of the following customers: executives, managers, employees, and federal and state agencies. Services are intended to be provided in a partnership environment; simultaneously accommodating fiscal realities and maintaining a commitment to quality and integrity.

Job Summary

The Executive Liaison provides critical support to both the Chief Operating Officer (COO) and the office of the Vice President and Chief Human Resources Officer (CHRO), acting on behalf of the executives; this includes managing budgets for administrative accounts, drafting, prioritizing, and handling complex communications including briefings, and researching and handling special projects, such as working with the Board of Trustees, university leadership, and others interacting with the executive offices. Operating with a high degree of professionalism, discretion, and independent judgment, the Executive Liaison acts as a primary point of contact between the COO/CHRO offices and internal and external stakeholders.

Department-Specific Responsibilities

• Provides executive level support and coordination of activities in the offices of the COO and the CHRO
• Supports special projects and cross-functional initiatives by conducting research, analyzing and compiling information, and coordinating input from multiple sources on behalf of the COO and CHRO
• Drafts, edits, prioritizes, and handles complex communications, reports, presentations, and other materials requiring a high level of accuracy, judgment, and attention to detail for internal and external recipients
• Manages multiple individual and department calendars and resolves schedule conflicts in a timely manner, all within a dynamic, fast-paced, and frequently shifting environment
• Coordinates and tracks follow-up actions, deadlines, and deliverables across COO and CHRO priorities to ensure timely execution of decisions and initiatives
• Researches and handles special projects which may include working with the Board of Trustees office, executive offices, and other stakeholder groups
• Acts as moderator for cross-functional work groups and communication tools (e.g. Microsoft Teams groups, SharePoint sites, Slack or messaging instances, listservs, etc.)
• Handles other administrative and support-related duties as assigned

General Responsibilities

• Exercises diplomacy, tact, and judgment in interacting with a wide range of constituents both internal and external to the university
• Demonstrate appropriate discretion and judgment to ensure applicable private/proprietary university information, data, transactions, and correspondence maintain confidentiality
• Manages dynamic and complex calendars, which requires a deep understanding of area's key priorities to ensure Executives are spending time in the most effective and impactful way. Ensures conflicting meetings are resolved in a timely way
• Handles matters of significance on behalf of the Executives
• Drafts, prioritizes, and handles more complex communications including briefings
• Researches and handles special projects which may include working with the Board of Trustees
• Coordinates workflows and time management

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree

WORK EXPERIENCE

Required

• 3 years of providing support, handling multiple priorities to a high-level executive

Preferred

• 5 years of providing executive-level support
• Experience preparing high-quality briefing materials, presentations, and executive communications

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Attention to detail with the ability to meet tight deadlines
• Ability to maintain and work with highly confidential information

Preferred

• Demonstrated success managing complex projects, events, or initiatives with multiple dependencies
• Advanced skills in Microsoft Office (especially Outlook, PowerPoint, and Teams) and collaboration platforms
• Ability to anticipate needs
• Ability to manage competing priorities
• Ability to handle sensitive and confidential information
• Ability to support executive decision-making in a large, complex public university environment

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Occasional travel to Bloomington, Indiana, and other university campuses for executive support, meetings, and events.

Additional Information

For best consideration, please apply by July 10, 2026.

Work Location

Indianapolis, Indiana

This is an in-person position.

Advertised Salary

$65,000.00 - 80,000.00 per year based on qualifications

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Career

FLSA: Exempt

Job Function: General Administration

Job Family: Administrative Support

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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