Executive Retail Sales

The Senior Executive Retail Sales role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process. As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.

Key Responsibilities:

• Responsible for dealing with customers regarding sales and meeting the assigned targets.
• Follow up on clients’ deliveries, payments, and receivables.
• Prepare quotations and process the sales orders.
• Obtain customer feedback regarding our services and products.
• Remain updated on stock status.
• Maintain follow-up for delivered items for polishing, fixing, and measurements.
• Look after the display items regarding placement, price tagging, and cleanliness of the floor.
• Track customer's orders through the system as well as through coordination with concerned departments to ensure timely deliveries.
• Attend complaints, forward to complaint section, keep follow up to resolve the complaints regarding goods and shortage of ordered items.

Requirements

• Minimum 2 years of relevant experience in retail or showroom sales.
• Excellent communication and customer service skills.
• Basic understanding of sales processes and order management.
• Ability to work collaboratively with internal teams.
• Organized, proactive, and result-driven mindset.

Benefits

• Medical Insurance
• Provident Fund
• EOBI
• Commissions/Incentives
• Paid Leaves