We are a reputed retail outlet in Kerala, dealing in top smartphone brands. We aim to deliver exceptional customer experiences through expert product knowledge and personalized service. We are looking for a motivated Sales Executive to join our growing team.
Key Responsibilities
- Greet and assist customers visiting the showroom, understand their mobile usage needs and preferences.
- Demonstrate features, specifications, and benefits of different mobile brands (Android, iPhone, etc.) and accessories.
- Recommend suitable models and plans based on customer requirements and budget.
- Meet or exceed daily and monthly sales targets.
- Stay updated with the latest smartphone models, offers, and technological trends.
- Handle billing, cash/card transactions, and maintain accurate sales records.
- Upsell related accessories (earphones, chargers, cases, screen guards, etc.) and value-added services (insurance, protection plans).
- Coordinate with the service/support team for customer queries, repairs, and after-sales support.
- Maintain showroom appearance and ensure all products are properly displayed and functional.
- Handle customer feedback or complaints professionally and escalate issues when needed.
Qualifications & Skills
- Minimum 12th pass; graduate or diploma holders preferred.
- Prior retail experience (preferably in mobile sales or electronics) is an advantage.
- Good communication skills in Malayalam and English.
- Strong interpersonal skills and a passion for customer service.
- Target-driven attitude with the ability to meet sales goals.
- Basic computer skills and familiarity with billing systems.
- Presentable, punctual, and reliable.
- Willing to work flexible hours, including weekends or holidays as required.
What We Offer
- Attractive sales incentives and performance bonuses.
- Training on new smartphone models and sales techniques.
- Opportunity to grow within a reputed mobile retail network.
- Freshers can also apply
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person