Executive - Social Media

The purpose of this role is to be responsible for daily moderation of all messages on the message boards, chat rooms and/or messaging applications. Checking for inappropriate content and modifying and/or deleting messages that are in breach of the moderation guidelines.

• Reviews client moderation manuals whilst moderating
• Escalates issues to the Community Manager
• Actively keeps records of all deleted messages and banned users on requested sites and ensures filing in a database is maintained
• Reviews each and every message in line with the guidelines stated in each client moderation manual
• Works closely with the Community Manager(s) on aspects such as rota changes, content issues and legal concerns

Bangalore Iprospect Full time Permanent