Executive Virtual Assistant

Job Summary

We are seeking a highly organized, proactive Executive Virtual Assistant to support company leadership and sales operations by managing inbound phone calls, incoming leads, email communication, and administrative workflows.

This role is a front‑line position—you will often be the first point of contact for potential clients. You must be professional, confident on the phone, organized, and comfortable handling lead intake, follow‑ups, and handoff to sales while also supporting executives with calendar management and administrative tasks.

The ideal candidate is detail‑oriented, process‑driven, tech‑savvy, and understands how to communicate with homeowners and prospects in a professional, service‑based business environment.

Key Responsibilities

Inbound Calls & Lead Management

• Answer inbound phone calls from new leads using multi‑line phone systems
• Respond promptly to incoming emails, website inquiries, and marketing leads
• Qualify leads using provided scripts and intake forms
• Conduct follow‑up outreach via phone and email
• Schedule consultations and hand off qualified leads to sales associates
• Ensure accurate documentation of calls, notes, and outcomes in the CRM

Email & Marketing Support

• Manage shared inboxes and executive email accounts as assigned
• Send follow‑up emails and basic email marketing campaigns
• Maintain professional, timely communication with prospects and clients

Executive & Administrative Support

• Manage and maintain executive calendars using Microsoft Outlook Calendar and Google Workspace
• Coordinate meetings, appointments, and events
• Assist with document preparation, proofreading, transcription, and data entry
• Track tasks, deadlines, and priorities to support daily operations

Office & Operations Support

• Organize and maintain digital files and records
• Assist with basic bookkeeping and recordkeeping using QuickBooks or similar software
• Support logistics for virtual or in‑person meetings and company events
• Handle sensitive and confidential information with discretion and professionalism

Requirements

• 2+ years of experience as a Virtual Assistant, Executive Assistant, Admin Assistant, or similar role
• Proven experience handling inbound phone calls and lead communication
• Strong spoken and written English with professional phone etiquette
• Excellent organizational skills and ability to multitask in a fast‑paced environment
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace
• Experience with email management, data entry, and CRM updates
• Familiarity with QuickBooks and basic bookkeeping preferred
• Reliable internet connection and quiet remote workspace

Preferred (Not Required)

• Experience in construction, real estate, home services, or sales support
• Prior lead qualification or appointment‑setting experience
• Experience supporting executives or sales teams remotely

Job Type

Remote
Contract / 1099

Why This Role Matters

You are not “just admin support.” You are a key operational role that ensures leads are handled correctly, clients are responded to quickly, and sales associates receive qualified, organized handoffs. Your work directly impacts revenue and customer experience

Job Types: Full-time, Part-time

Pay: $8.00 - $15.00 per hour

Benefits:

• Employee discount
• Professional development assistance

Work Location: Hybrid remote in York County, PA