Executive - Warehouse Operations - Contract Logistics

Key responsibilities Operations Management 
Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC 
Need to unload all the SKUs batchwise and ensure timely GR and Putaway. 
Ensure for accurate batch wise FIFO/FEFO picking and dispatches 
Need to plan required manpower in line with volume fluctuations 
30 plus staff needs to be handled independently with teamwork 
Responsible for Stock Accuracy and batch accuracy 
Need to analyze and close all the inventory related issues timely 
Need to ensure good hygiene in cold and dry storage areas 
Timely redressal of customer/depot queries 
Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month 
Not to compromise on safety of employees and premises 
Timely escalations to Management on non-compliances 
Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs 
Analysis of Stores and RDs complaints and solving within the defined timelines 
Stock transfers from location to location. DC to DC based on need 
Zone/locs finalization along with customer.
Regional P & L management 
Ensure zero debits from customer 
Avoid productivity loss in Ops to sustain margins 
Ensure P & L in line within budget
Customer relationship Management 
Support in customer based on timely need. 
Resolving customer queries and sending reports timely. 
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager