Experienced AutoMotive Service Advisor

We are hiring a skilled and customer-focused Service Adviser to join our well-established workshop.
The ideal candidate should have experience in customer service within the automotive industry, with strong communication and organizational skills.

Key Responsibilities:

• Greet customers, understand their service needs, and provide accurate estimates.
• Schedule and coordinate vehicle services and repairs with the workshop team.
• Communicate repair status, costs, and completion times to customers.
• Prepare job cards and ensure all customer concerns are addressed.
• Maintain accurate service records and follow up with customers after service.
• Handle customer complaints professionally and ensure high satisfaction.

Requirements:

• 2–3 years of experience as a Service Adviser or in a similar automotive customer service role.
• Knowledge of vehicle maintenance and repair processes.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Computer literacy for invoicing and record-keeping.
• Punctual, honest, and customer-oriented.

Benefits:

• Competitive salary package.
• Performance-based incentives.
• Professional and supportive work environment.

Job Types: Full-time, Permanent

Pay: From AED3,000.00 per month