Experienced Dental Front Office Administrator

Rifkin Dental in Yorktown Heights, New York, seeks an energetic, well-spoken, detail-oriented, multi-functional individual to join our dynamic front office team. Strong interpersonal and communication skills are essential. Must be a team player! We believe in a positive team culture and providing exceptional customer service. This is an excellent opportunity for the right person. Generous salary/benefits and an enjoyable work environment. Previous dental experience and knowledge of Dentrix are a must.

Please attach a cover letter/resume for review.

Office@rifkindental.com

Sample schedule: Mon 8AM - 5PM, Tues 8 AM-5 PM, Wed 8AM -5PM, Thurs 8AM - 5PM, Friday 8AM -4PM and two Saturdays a Month 8 AM - 1PM

Experience and Skills Needed:

• Must maintain a genuinely positive/upbeat attitude throughout the day
• Passion for what you do and the drive to improve
• Superior attention to detail with the willingness to learn and accept guidance/feedback, as needed
• Computer skills (Dentrix, Microsoft office, e-mail, etc.) and the ability to learn new technology quickly
• Demonstrate respect and consideration for all members of the team
• Excellent communication and interpersonal skills and also can provide straightforward, empathetic customer service through e-mail and text.
• High School Diploma or equivalent
• A minimum of two years of experience in a dental office
• Excellent organizational skills to effectively handle multiple tasks
• Knowledge of insurance plans (PPO) is a plus

What your responsibilities will be:

• Answering insurance questions, explaining benefit information, and financial obligations to all patients
• Scheduling and confirming patient appointments using dental software
• Contacting patients via phone, text message, and e-mail
• Collecting payment for services from patients
• Sending insurance claims
• Requesting and tracking pre-authorizations from insurance companies
• Providing general office support with a variety of administrative activities and related tasks
• Other duties as needed to enhance our patient’s experience

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Work Location: In person