Expert Operation & Support Engineer

We are looking for an Expert Operation & Support Engineer to be employed in our İstanbul office.

The ideal candidate should;

• Be passionate, curious & eager to learn,
• Be a good team player & be flexible in aligning personal goals with team objectives,
• Have strong communicational and interpersonal skills,
• Have experience with Linux/Unix and Shell Scripting,
• Have experience on database platforms (Oracle/PostgreSQL is a plus) on basics like querying data, checking errors, etc.,
• Have experience in IP networks and basic knowledge of NW devices, routing, permissions, etc.,
• Have knowledge of Apache Tomcat web server,
• Have experience in analyzing, monitoring, and improving the stability & performance of Java Applications,
• Preferably have knowledge of Web Services, JUnit, or any unit testing tool,
• Have knowledge of CSR portals and CSR management,
• Adapt to changing circumstances and demands, whilst maintaining standards,

The Expert Operation & Support Engineer is expected to;

• Have a minimum of 4 years experience in operation support.
• Participate in the detailed technical design for the requirements,
• Assist customers before and during UATs,
• Fix the bugs reported during the system testing period,
• Find the problem and report to related departments, follow bug and feature-related developments,
• Stay between customer and product teams to coordinate activities,
• Be open to improving & using new technologies,
• Give support for production issues.