Expert presales Engineer (AV & Physical Security)

Operations Management:

• Designs highly technical solutions for the entire integrated solution components.
• Identifies the potential supplier(s) list for the provided solution(s).
• Acts as a consultant/advisor for the salesperson and client in the complex technical issues and conducts presentations when required.
• Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation.
• Prepares technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution.
• Studies the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points and hiding our weak points.
• Prepares technological trends analysis reports & new solution coverage report.
• Participates in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors.
• Ensures the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.

Process Improvement:

• Contributes to the regular preparation and update of the offerings Portfolio. (Introduces new offerings, retires old offerings)
• Communicates with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.

Knowledge Management:

• Assists in educating the Account Management Team on the basic technicalities and functionality of new offerings to guide them in identifying leads within the assigned sectors.

• Bachelor’s degree in Engineering (Electronics & Communication) or Computer Science
• 10 + years of experience, including 3-5 years of experience in Presales included experience in Africa & Middle east region.
• Excellent communications and presentations skills
• Very good negotiations skills
• Very good command of English language
• Very good usage of Microsoft office products

• Proficient in engaging with customers to gather and analyze their business and technical requirements related to enterprise networking, data center networks, unified communications, and collaboration technologies. • Ability to recommend and implement collaboration platforms and technologies, including Cisco Webex, IP Telephony, video conferencing, and Contact Center solutions. • Skilled in preparing comprehensive technical documentation, including proposals, Bills of Materials (BoMs), high- and low-level designs, compliance matrices, and solution architecture. · Experience in conducting technical presentations in collaboration with sales and vendor teams. • Proven ability in Design and presales supports for meeting rooms, control rooms, video walls, digital signage, and unified communication systems. • Ensure AV solutions are scalable, interoperable, and aligned with industry best practices. • Proven ability in Design and Presales engineering activities in CCTV, VMS, Access Control, Intrusion Detection, and Perimeter Security systems. • Proficient in assisting with RFP/RFQ responses, pricing strategies, solution positioning, and design validation. • Strong understanding of network protocols, VoIP technologies, and video collaboration solutions. • Familiarity with network design and sizing/configuration tools provided by various vendors. · Excellent pre-sales technical skills.