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Export Documentation Executive

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Export Sales Coordinator is responsible for coordinating and supporting all export sales activities, ensuring timely order processing, documentation, logistics, and customer communication. The role ensures smooth export operations, compliance with export regulations, and seamless coordination between internal teams, freight forwarders, and international clients.

Key Responsibilities:1. Order Management

  • Manage and process international customer orders from receipt to dispatch.
  • Coordinate with production, warehouse, and logistics to ensure timely order fulfillment.
  • Track order status and update customers regularly.

2. Export Documentation

  • Prepare, verify, and manage export shipping documents such as:
  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Bill of Lading / Airway Bill
  • Export Invoice & Shipping Instructions
  • Ensure documents comply with country-specific regulations and LC (Letter of Credit) requirements.

3. Logistics & Shipping Coordination

  • Coordinate with freight forwarders, shipping lines, and transporters for booking shipments.
  • Ensure proper container planning, loading schedules, and timely dispatches.
  • Monitor shipment tracking until delivery.

4. Customer Communication

  • Serve as the main point of contact for international clients.
  • Respond to customer queries regarding pricing, order status, shipment details, etc.
  • Maintain strong customer relationships and ensure customer satisfaction.

5. Compliance & Regulations

  • Ensure compliance with export laws, customs rules, and trade regulations.
  • Maintain awareness of international trade policies and documentation requirements.

6. Reporting & Coordination

  • Maintain export sales data, shipment records, and MIS reports.
  • Coordinate with finance for payments, LC, advance receipts, and bank documentation.
  • Follow up on pending payments with customers or finance team.

Job Types: Full-time, Fresher

Pay: ₹10,325.77 - ₹18,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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