Export & Logistics Specialist

Responsibilities

• Oversee day-to-day operations of dry bulk vessels and container shipments, including loading/discharging progress and coordination with agents, surveyors, ports and warehouses.
• Plan and schedule shipments in line with the sales plan and stock levels across plants and overseas hubs to ensure on-time delivery.
• Prepare and maintain accurate shipment, stock and cost reports in SAP, Qlik, Microsoft CRM and Excel; ensure data quality for KPIs and decision-making.
• Review and approve third-party logistics invoices, monitor freight and related costs, and coordinate timely freight payments and month-end closing.
• Assist in handling RFQs from the sales team, obtain and benchmark quotes from carriers/transport companies, and perform indicative freight and logistics cost calculations.
• Ensure all import/export activities are compliant with Incoterms, customs and trade regulations, with complete and timely shipping documentation.
• Monitor key logistics KPIs (e.g. OTIF, cost, demurrage, quality) and support continuous improvement and cost-optimization initiatives.
• Build and maintain strong relationships with carriers, forwarders, terminals and warehouses, proactively resolving service issues and bottlenecks.
• Support laytime/demurrage data collection and basic analysis for bulk vessels when required.
• Contribute to risk and contingency planning for route changes, port congestion and other supply chain disruptions.

Qualifications & Skills

• Bachelor’s degree in International Trade, Logistics, and Industrial Engineering or a related field.
• Minimum 5 years of experience in international logistics operations and planning, ideally within bulk commodities / mining / metals.
• Hands-on experience with ocean freight (dry bulk and/or containers), working with ports, agents, and warehouses.
• Strong digital literacy: advanced Microsoft Excel skills and confident working with ERP systems (preferably SAP), BI/analytics tools (e.g. Qlik) and CRM systems (e.g. Microsoft CRM); comfortable learning new digital tools and using data to drive decisions.
• Demonstrated ability to perform in-depth analysis (cost to serve scenarios, performance and root-cause analysis, margin impact of logistics options) and translate insights into concrete actions.
• Engineering / process mindset: structured, systematic way of working; able to map, standardize and improve processes, and contribute to building SOPs and best practices.
• Proficient in written and spoken Turkish and English; additional languages are a plus.
• Excellent communication and stakeholder-management skills; able to coordinate across sales, finance and operations and external partners.
• Self-motivated, organized and results-oriented, comfortable managing multiple shipments in a fast-paced environment, with high attention to detail in numbers and documentation.
• Demonstrated supply-chain mindset, balancing service, cost and inventory and proactively identifying optimization opportunities.