Export Operations Coordinator

ob Summary:
We are looking for a proactive and detail-oriented Export Operations Coordinator to manage and support our international shipping processes. This role involves daily tracking of shipments, communication with customers and agents, and ensuring smooth export operations with a focus on service quality and timely delivery.

Key Responsibilities:

• Track air shipments daily and ocean shipments weekly; identify and resolve any issues affecting service quality.
• Communicate delays, problems, or critical updates to customers and agents promptly.
• Participate in export-related conference calls and Teams meetings.
• Ensure all critical communications or situations are escalated appropriately.
• Collaborate with team members before end of day to ensure all daily tasks are completed.
• Prepare and provide quotes for customers and agents as needed.
• Create, update, and maintain operational reports.

Qualifications:

• Experience in export logistics or international shipping preferred.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and logistics tracking systems.
• High School a must; Bachelor's Degree in Business Administration or related field Preferred 3+ years of experience with exports operations Highly knowledgeable in carrier operations (air, land, maritime), interacting with agents, suppliers and clients. Performance and results oriented with proven execution with tight deadlines and complex issues.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Expected hours: No less than 40 per week

Work Location: In person