Facilities Asset Management Director (FM Operations)

Join Us At Miral Experiences

Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone.

About The Role

As the Facilities Asset Management Director, you will drive the strategic development and execution of facility management policies to ensure the seamless operation and maintenance of all physical assets. You will oversee comprehensive CAPEX and OPEX budgets, direct major upgrades and modifications, and guarantee compliance with health, safety, and environmental regulations. Leading the Hard and Soft Services Divisions—including HVAC, plumbing, irrigation, and civil works—you will analyze equipment failures, optimize cost-effective practices, and manage a high-performing facilities team. Your role demands a blend of technical expertise, leadership, and operational acumen to maintain peak efficiency, minimize downtime, and uphold the highest standards of safety and performance across our parks.

What You'll Do

Facility Operations & Maintenance

• Supervise and manage all facilities operations, ensuring alignment with organizational goals and operational excellence.
• Plan, direct, and control all aspects of leisure facility maintenance to maintain optimal functionality and guest satisfaction.
  
  

Financial & Budgetary Oversight

• Manage Division Profit & Loss (P&L), collaborating with Finance and Senior Leadership to track expenditures against budgets.
  
  

Team Leadership & Development

• Conduct performance reviews and disciplinary actions to foster a high-performing and motivated team.
• Inspire colleagues to achieve success and progress within the organization.
• Ensure training programs are delivered to meet annual and quarterly training hour requirements.
  
  

Contractor & Vendor Management

• Supervise contractors and vendors working within the parks to ensure quality and compliance.
• Approve third-party contractor schedules for monthly manpower allocation.
  
  

Project & Asset Management

• Lead project management for new construction and facility upgrades aligned with park strategies.
• Oversee facility and attraction installation processes to meet contractual, technical, and operational requirements.
• Participate in design reviews to communicate operational improvements to designers.
• Develop scope, budget, and schedule requirements for refurbishment programs.
• Ensure third-party inspections are completed and facilities/attractions are accepted per regulatory standards.
  
  

Preventive Maintenance & Compliance

• Design and implement preventive maintenance (PM) programs and standard operating procedures (SOPs) for integration into the CMMS tool.
• Monitor PM tasks to optimize equipment efficiency and minimize downtime/breakdowns.
• Ensure accurate and timely data entry into the CMMS system.
• Maintain proper inventory levels for spare parts across all facilities equipment.
• Review Service Level Agreements (SLAs) and contracts in alignment with procurement processes.
• Ensure all Fire Life Safety Systems (FLS) are fully operational and compliant.
• Communicate scheduled interruptions to facilities equipment to relevant stakeholders.
  
  

Safety & Regulatory Compliance

• Prioritize the safety of colleagues and guests by ensuring adherence to government health and environmental regulations (e.g., HACCP, firefighting systems).
• Address and rectify items listed in the Safety Log from HSE in a timely manner.
• Ensure all colleagues are properly trained and utilize safety equipment to reduce workplace injuries.
  
  

Strategic & Operational Oversight

• Provide input for setting facilities budgets and actively seek cost-saving programs.
• Monitor departmental KPIs and strategic initiatives to drive continuous improvement.
• Conduct technical reviews of documentation and collaborate with maintenance teams for operational efficiency.
• Oversee asset management and inventory to maintain optimal performance and compliance.
• Implement comprehensive preventive maintenance programs and develop departmental policies and procedures.
• Ensure parks’ assets are maintained to the highest quality and performance standards.
• Oversee maintenance operations to achieve objectives for costs, guest service satisfaction, cleanliness, and sanitation.
  
  

Cross-Departmental Collaboration

• Liaise with park operational departments to meet their facilities-related needs.
• Assist other departments with facilities-related tasks and issues.
• Support colleagues in their day-to-day responsibilities as needed.
• Sign off on work completion certificates to ensure accountability and quality.
  
  

What We're Looking For

Essential

• A bachelor's degree in facilities management, engineering, business administration, or a related field with extensive facilities management experience.
• Strong leadership skills with the ability to manage teams effectively under challenging conditions.
• Excellent problem-solving, negotiation, and communication skills.
• Minimum of 15 years’ experience on-site installing, commissioning, or supervising as a HVAC, Electrical, or Civil Engineer.
• Minimum of 10 years’ experience managing a team of engineers, contractors, or skilled staff.
• Technical hands-on experience with BMS systems, pumping systems, water treatment systems, aquatics/fountains, basic electrical, HVAC (FAHU, AHU, FCU), heat exchangers, boilers, and fire-suppression/fire-fighting systems.
• A keen eye for detail and the ability to read, write, speak, and understand English fluently.
• Strong communication, interpersonal, and customer service skills.
• Proficiency in MS Office programs (Excel, Word, PowerPoint).
  
  

Desirable

• Professional certification such as Certified Facility Manager (CFM).
• Experience in preventative maintenance planning.
• Prior experience in a management position within a maintenance department, preferably in hospitality or theme park industries.
• Experience with AUTOCAD and CMMS systems such as MAXIMO or CAFM.
• Ability to apply Project Management standards.
  
  

Shape The Future With Us

At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people. From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do. We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.