Facilities Specialist

Overview

Join to apply for the Facilities Specialist role at Stella Stays.

At Stella Stays, we're building the future of living with tech-driven, beautifully designed spaces that people want to live in, whether for a few days or a few months. We offer fully furnished homes across MENA that are bookable online, ready for instant move-in, and equipped with high-speed WiFi and world-class amenities. Our team thrives in a fast-moving, high-growth environment, and we value big ideas and collaboration.

If you're looking for a place to make things happen, grow your career, and be part of something game-changing, you've found it. Welcome to Stella Stays.

About the role

We are looking for a detail-oriented Facilities/Housekeeping Specialist to join our team. In this role, you will be responsible for inspecting Stella Stays units to ensure they meet our high standards of cleanliness, amenities, and overall quality. You will take initiative to address discrepancies, ensure preventive maintenance is conducted as needed, oversee corrective actions, and provide detailed reports to the HQ to support operational excellence.

What You'll Do

• Conduct regular inspections of units to ensure cleanliness and functionality are up to Stella Stays standards.
• Verify that amenities are properly stocked and in good condition.
• Monitor units for signs of wear and tear, and ensure preventive maintenance is conducted to uphold unit quality and longevity.
• Identify maintenance or cleanliness issues and coordinate with the relevant teams to resolve them promptly.
• Take ownership of issues by addressing them directly or escalating them to the appropriate departments when necessary.
• Ensure all corrective actions are completed effectively and on time.
• Prepare detailed inspection reports, including photos and notes, highlighting issues, resolutions, and overall unit conditions.
• Submit regular reports to the HQ with actionable insights and recommendations.
• Collaborate with housekeeping, maintenance, and operations teams to maintain high-quality standards.
• Monitor compliance with company policies and guidelines for cleanliness, safety, and aesthetics.
• Stay updated on Stella Stays standards and ensure all units align with brand expectations.

Requirements

• Proven experience in housekeeping, facilities management, or a similar role, preferably in the hospitality industry.
• Exceptional attention to detail with a strong commitment to quality.
• Familiarity with preventive maintenance processes and tools.
• Excellent communication skills, both written and verbal.
• Proficiency in using reporting tools and basic software applications.
• Flexibility to travel between units and work varying schedules, if needed.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Hospitality

At Stella Stays, we are redefining the hospitality experience with innovative, high-quality accommodation and personalized services. Join a dynamic team where your expertise and initiative will help us exceed our guests' expectations and set new industry standards.

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