Facility Manager : Resort

Role Overview

The Facility Manager is responsible for managing all engineering, maintenance, housekeeping, landscaping, and safety functions to ensure that the resort runs smoothly, efficiently, and safely. This role ensures the upkeep of all buildings, guest areas, technical systems, outdoor spaces, and infrastructure to maintain high guest satisfaction and operational standards.

Key Responsibilities1. Maintenance & Engineering Management

• Oversee preventive and corrective maintenance of all resort facilities including guest rooms, public areas, pools, kitchens, electrical systems, HVAC, plumbing, and mechanical equipment.
• Develop and implement a preventive maintenance schedule (PMS).
• Coordinate with external contractors and service providers for specialized repairs.
• Ensure utility systems (water, power, generators, STP/ETP, boilers, etc.) operate efficiently and safely.

2. Housekeeping & Grounds Management

• Supervise housekeeping operations for rooms and public areas for cleanliness and hygiene.
• Manage laundry operations and linen inventory.
• Oversee landscaping, gardening, and outdoor area maintenance to keep the resort environment attractive and guest-ready at all times.

3. Safety, Security & Compliance

• Ensure compliance with fire safety, health, and environmental regulations.
• Conduct regular facility inspections, risk assessments, and safety audits.
• Coordinate with the security team for guest and property safety.
• Maintain documentation for statutory compliance—fire NOC, pollution control, lift/boiler licenses, etc.

4. Vendor & Inventory Management

• Manage vendors for AMC (Annual Maintenance Contracts), equipment servicing, housekeeping supplies, and facility-related purchases.
• Monitor inventory levels of maintenance materials, tools, and cleaning supplies.
• Evaluate vendor performance and negotiate contracts.

5. Budgeting & Reporting

• Prepare and monitor facility maintenance budgets.
• Keep accurate records of maintenance activities, utility consumption, and breakdowns.
• Provide reports to senior management on operational performance and improvement plans.

6. Team Leadership & Coordination

• Lead and supervise the engineering team, housekeeping team, gardeners, and maintenance technicians.
• Conduct training on safety protocols, equipment handling, and SOP compliance.
• Coordinate with Front Office, F&B, Banquets, and other departments to support operations.

Required Skills & Qualifications

• Diploma/Degree in Engineering (Mechanical/Electrical/Civil) or Facility Management.
• 3–7 years of experience in facilities/maintenance roles, preferably in hospitality or resort environments.
• Strong knowledge of MEP systems, building maintenance, and safety regulations.
• Experience with vendor management, budgeting, and AMC handling.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced resort environment with a guest-first mindset.

Key Competencies

• Technical Expertise
• Crisis & Breakdown Management
• Team Leadership
• Guest Service Orientation
• Attention to Detail
• Planning & Scheduling
• Safety Awareness

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person