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The Church of Jesus Christ of Latter-day Saints

FamilySearch Library Guest Services Intern

This position is to assist in the Guest Services Team in the FamilySearch Library, helping with software and computer troubleshooting and facility requests. They would be required to ensure the Discovery experiences and computer equipment are working properly during business hours. The intern would share work on weekdays, weeknights, and Saturdays. This is a paid internship, which is anticipated to last one year (12 months). This position is part-time (up to 28 hours per week), hourly , non-exempt position. The intern performs work as assigned by the department.

This position is 100% on-site.

Open and close the FamilySearch Library on weeknights and weekends.

Help guests with computers, account sign-in, word processing problems, internet connectivity, and report facility problems.

Keep copy machines supplied and functioning.

Staff the Guest Services window to help with lost and found and library donations.

Be on-call to help guests while on duty.

Work on other special projects as needed.

Intern should be currently seeking a bachelor’s or master’s degree in information technology, computer science, family history, or other degree, OR have obtained a bachelor’s or master’s degree within the last 12 months.

Good technology, computer skills, and trouble-shooting ability.

Skilled in the use of Word, Outlook, and Excel. A knowledge of other computer programs is desirable.

The ability to communicate, read, and write in English is required.

Excellent interpersonal and organizational skills.

Experience with FamilySearch, Family Tree, and Indexing is preferred, but not required.

Must be reliable and able to work independently.

Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

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